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VEVOR Diesel Air Heater, 12V 8KW All-on-one Diesel Heater with Remote Control and LCD Display, 5L Fuel Tank Portable Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

Customer Reviews for VEVOR Diesel Air Heater, 12V 8KW All-on-one Diesel Heater with Remote Control and LCD Display, 5L Fuel Tank Portable Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

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Customer Reviews

4 Out of 5
Based on 6178 reviews
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6178 Reviews
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lana lana
pel
Horizontal All in One
I didn't get the Diesel Heater. Contact customer service and they need 48 hours to resolve the issue. It is more then 20 days I don't have any answer. Never going buy again.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Pablo Pablo
Entrega tardia
Vertical All in One 8 KW
Llevo esperando más de 14 días el reembolso de 30€ por retraso y pérdida del envío anterior. Dijeron que en 24 48h tendría en paypal los 30€ aún estoy esperándolo porque dicen que está en revisión.
0 people found this helpful
Customer Service Reply: vHemos recibido su ticket sobre este problema y nos hemos mantenido en contacto con usted al respecto. Le proporcionamos una solución por correo electrónico y esperamos sus comentarios. Le aseguramos que seguiremos en contacto con usted hasta que el problema se resuelva por completo. Por favor, esté atento a las respuestas a los tickets y a las alertas por correo electrónico.
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Jon Jon
Mr
Horizontal All in One 8 KW
Never got it!!! You lost it!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Andrea Andrea
Non scalda
Comprato per scaldare un garage di 20 mq, ma in realtà non riesce a raggiungere una buona temperatura nonostante sia alla massima potenza, forse va bene solo per piccoli camper o furgoncini, ma per le stanza non riesce, acquisto inutile
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.
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W.F. W.F.
Owner
Vertical All in One 8 KW
I why should I help Vevor promote their products? I did not get paid to advertise for Vevor, nor did I get a discount on the heaters.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
BRIAN GUILLOT BRIAN GUILLOT
Mr
Vertical All in One 8 KW
I NEVER RECEIVED IT
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Chris Chris
Central melt
Vertical All in One 8 KW
Can’t really review the heater as it never arrived. It has been several weeks and I still haven’t received a refund.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Manuel Alejandro Herrera Garcia Manuel Alejandro Herrera Garcia
Bad
Vertical All in One 8 KW
Never received…support never answers
1 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Gilet Gilet
Très dessus produit défectueux
Nous avons acheté cet appareil comme chauffage d’appoint pour notre camping-car. À notre grande surprise, une fois branché, rien ne fonctionne. Pensant à une erreur de notre part, nous avons consulté des groupes et réseaux spécialisés : tout le monde nous a confirmé que l’installation était correcte. Une personne très aimable est même venue chez nous pour le brancher à nouveau, mais malgré cela, l’appareil ne fonctionne toujours pas. Lorsque nous avons contacté Vevor pour signaler le problème, ils nous ont demandé des photos et des vidéos, que nous avons envoyées. Depuis, aucune solution : ni remboursement, ni remplacement de l’appareil, alors que nous sommes bien sûr prêts à renvoyer le produit défectueux. Situation très décevante.
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Terry Sundy Terry Sundy
Mr.
This thing is about as useful as a bic lighter. Do not be fooled and buy one. Then if you do, all they offer is a cheap credit on your account. These things are absolute garbage!!!!You have been warned.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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