Customer Reviews for VEVOR Diesel Air Heater, 12V 8KW All-on-one Diesel Heater with Remote Control and LCD Display, 5L Fuel Tank Portable Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat
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Mr.
Vertical All in One 8 KW
Sets a error 5 code/ over heating after running five minutes on high
0 people found this helpful
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Dead on arrival
Horizontal All in One
I ordered a second heater for my tiny home after fully seating up the machine it won’t power on I contacted customer support and have been getting the run around on a replacement heater
1 people found this helpful
Does not work
Vertical All in One 8 KW
Five hours trying every troubleshooting advice in existence, a run to the store for diesel and fuel, a 12v adapter, and this poorly made "heater" does not work.
0 people found this helpful
Owner
Separated 2 KW
Unit failed after three weeks of operation with an E-03 code. I was camping with the family in freezing temperatures in the Ozark mountains. Had to drive to the nearest town and purchase a Mr Heater and propane.
First contact with “chat” was frustrating and never responded to. Second “chat” four days later, I was told again 1-2 days for the ticket to be responded to. Then disconnected. Third “chat” took 30 minutes and after my request for a supervisor there was no response other than “wait for 1-2 days”. The response finally came two days later.
We will send a part, since there is no warehouse near you it will take 10-15 days. Yet when I purchased the unit I had it in two days.
Other minor issues: The App no longer connects with the unit and I have tried to delete the App and disconnecting power and rebooting the unit. The clock on the display gains two minutes a day and you can’t turn off the display. The display is mounted next to the door of my Sprinter and it’s just one of those annoying things that bug you every time you see it. I went online to see what code E-03 is and now see that the glow plugs fail consistently. Had I known that I would have purchased a spare. But now I can Wait 10-15 Days for a replacement from VEVOR!
The failure of the unit and lack/frustrating response from VEVOR makes this probably my last purchase from VEVOR.
1 people found this helpful
Happy Guy
Vertical All in One
I will never purchase another thing from Vevor. They have systematic problems. I recently moved not close states away. I was going to order another item weeks before this and changed my address in the account page. I changed my mind on this item. Weeks later I ordered this 8kw heater. Then I completed my checkout got to shipping info and found that I old address showed up. I left the checkout went back to the account changed my address again. Went back completed purchase my current address showing in shipping. Get an email that my item has shipped with the wrong address I immediately contact vevor where they tell me nothing they can do. Spent weeks getting used time wasted and being blamed for their shifty system and a massive lack of customer service. I will not be buying from them ever again! I don't think anyone should if they keep your money for crap they ship yo other people. Vevor has low quality stuff that always has an issue. Now they are willing to straight up steel from you!
0 people found this helpful
Self
Vertical All in One
Never received the product from Vevor. Will not waste time find products from this company again.
0 people found this helpful
8kw heater
Junk!! Out of the box Junk! Customer Service replaced motherboard did not fix heater. I requested a refund did not happen.
0 people found this helpful
Work
Horizontal All in One
I never did receive it.
0 people found this helpful
Mr
Vertical All in One 8 KW
Bought this heater for a trip from Alaska to Idaho. Upon receiving the heater I was so excited for the upcoming trip. But every the I tried plugging the heater in, the fuse would blow instantly. Tried calling customer support only to find out that is not an option. If you want to talk to anybody, you have to send a text and wait 2-3 days for a response. Even the text back and forth is a joke. They’ll be texting you then just stop. I will never recommend this to anyone and will tell anyone who asks about my experience!
1 people found this helpful
Vevor heater
Vertical All in One
Received broken
3 people found this helpful