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VEVOR Diesel Air Heater, 12V 8KW All-on-one Diesel Heater with Remote Control and LCD Display, 5L Fuel Tank Portable Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

Customer Reviews for VEVOR Diesel Air Heater, 12V 8KW All-on-one Diesel Heater with Remote Control and LCD Display, 5L Fuel Tank Portable Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

Customer Reviews

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Gary Gary
Owner
Horizontal All in One 8 KW
I have Two heaters a thin tall and short thick one and the thin tall one heats much better. This one I would not buy again being it doesn't heat as good as the thin tall one and both are 8KW heaters. Not a Happy buyer
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Colton Colton
Buyer
Vertical All in One 8 KW
Blew fuses right from the box and had to order parts still waiting on parts not tge best
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
William Holloway William Holloway
Owner
Vertical All in One
I was very disappointed by this heater. It worked perfectly for 1 use overnight. The next day it shut down after 10 minutes with an over temp warning. I contacted vevor support with the E-05 code and a detailed description of what happened. I then had to go out in the cold and take a video for them so I could prove it did what I said. I could understand if I wanted a refund but I just wanted a replacement. After watching the video they determined it was the temperature sensor. They are sending a replacement sensor which will take possibly 2-3 weeks to arrive possibly longer due to its around Christmas. Then I have to disassemble the heater and replace the sensor. In my opinion I shouldn't have to replace the sensor. I was sold a product that failed after 8 hours of use. I should have been offer a replacement unit. Not just the part that I now have to replace myself. I will be sticking to other brands from here out. Even if they are a bit more expensive.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
b b
owner
Quit wont relite
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Sean Penniman Sean Penniman
Diesel heater
Vertical All in One
Not impressed, the design of air tube and exhaust are poor need to separate
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
John John
Heater won’t start up
Vertical All in One
Worked with it for about 2 hours and it will not heat went through all the steps but looks like I have a defective unit.
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
johhnyx johhnyx
Ran OK for a few months then blower started screeching
Separated
Had to turn it off, blower started making horrendous noise like it was about to lock up. Could be very dangerous!
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Troy Troy
Vevor 8kw heater is poor - do not buy.
Vertical All in One 8 KW
Works ok but is extremely noisy. Control panel is very vague and you cant's select metric units (Celsius) despite following the instructions to the letter. This product is poorly conceived.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages."
Joe Borowski Joe Borowski
Mr
Separated 2 KW
The High-end Bluetooth switch doesn’t operate for any mode switching. The on/off works, but the mode switch doest’t work at all. Heater operates well, but I do need a new switch. Can you please send me a new one. Please ring me on 0402 905 833.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! Sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be, please remember that you can contact us via our live chat or our email support. We wanna get this sorted for you fast!
Tomas Tomas
Mr
Horizontal All in One 8 KW
Bad positioning of exhaust outlet and air inlet when used portably as underneath . Exhaust fit is no good comes off easy and air supply tube not long enough to reach any distance from unit. I need unit on ground and hose to reach up approx 1.5m to inlet point in camper trailer not possible as is wasnt able to be used on my trip. Some major modifications will be required before i can use
0 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation mean a great deal to us. We’re working around the clock to address your concerns and are committed to finding a satisfactory solution. Be sure to check your ticket and email regularly to get the latest updates on the progress. For any more assistance or queries, feel free to contact us.

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