Reviews for VEVOR Diesel Air Heater, 12V 2KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

William

Mr

Verified Purchase

Both units failed, vevor credits me 45 dollars, I had to order 2 more to replace the failed units. Will not be buying again.

0 people found this helpful

Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

Gary

Mr

Verified Purchase

Burned about two tanks and it died Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxc

1 people found this helpful

Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

Brian

Landscaping

Model: Vertical All in One Verified Purchase

Heater blew up 2nd day peice of shit

0 people found this helpful

Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

mike Puchlak

Defective

Model: Horizontal All in One Verified Purchase

Ran shortly , overheat code shut down , adjusted ex. Tube .still overheated

0 people found this helpful

Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

Richard Smith

Pissed

Model: Horizontal All in One Verified Purchase

I ordered the wrong heater wanted to return it asked for info on returns never got a response but I have got a hundred other messages from them so I am not happy

0 people found this helpful

Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

Lee

Mr

Model: Separated Verified Purchase

Never got them ? They make a good product but they ship with 3rd product and they lose packages … if your going to buy anything from them do it at your own risk you may or may not ever get what you order

0 people found this helpful

Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

Jonathon Murphy

Diesel heater

Model: Horizontal All in One Heating Power: 8 KW Verified Purchase

Never showed up.

0 people found this helpful

Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

Josh

I hate this company

Model: Horizontal All in One Heating Power: 8 KW Verified Purchase

Avoid Vevor at all costs. It's drop shipped garbage with even worse customer service. A lot of lip service and 0 results.

0 people found this helpful

Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

ivan grimshaw

Mr

Model: Vertical All in One Verified Purchase

Heater only worked 2 weeks and then quit. It was nice while it worked but 2 weeks is unacceptable

0 people found this helpful

Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

Bryce Tedesco

Can't use it!

Model: Horizontal All in One Verified Purchase

Order this heater, it came in without the plug power supply cord and 12v car or battery adapter cord. When asking vevor about it they said nothing they can do. Asked them to let me return it and they aren't responding to those requests!

0 people found this helpful

Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

Customer Reviews for VEVOR Diesel Air Heater, 12V 2KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

Customer Reviews

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