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VEVOR Diesel Air Heater, 12V 2KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

Customer Reviews for VEVOR Diesel Air Heater, 12V 2KW Diesel Heater with Remote Control and LCD Display, 10L Fuel Tank Diesel Parking Heater, Rapid Heating for RV Trailer Camper Van Boat

Separated 2 KW

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3103 Reviews
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Mark Mark
Owner
Horizontal All in One
Owner 1
I received this heater December 6 opened it took it out of the box plugged it up. It never worked. I reached straight out to them told them it was defective. I asked them to replace it. They offered to send me a switch. I told him I was not accepting any parts for it to to fix it they refused to replace it or refund me the purchase price they offered me $26 refund and told me I could keep it. I told them I absolutely not. I wanted it refunded or exchanged. They stopped communicating our reach out to PayPal Paypal gave them two months to do something about the heater. I haven’t heard anything from anyone. I’ve still got about two weeks left before PayPal steps in everything else I have bought from this company has been good but at the point you send something to someone that is junk and doesn’t work there’s not much to say about your company when you won’t replace it Thank you and consideration when you buy something from them
1 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Vevor diesel heater Vevor diesel heater
Does not work
Separated
Does not work 1
I purchased a Vevor heater, but unfortunately it does not work. After turning it on, the heater shows an E-06 error code and does not start properly. I have checked the power supply, wiring, and fan, but the problem remains. Please advise how this issue can be resolved or let me know about repair, replacement, or refund options.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Keenan Keenan
Mr.
Do not by Vevor products. They do not honor their return policy and products are defective.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Florencio Munoz Florencio Munoz
Mr
Horizontal All in One 8 KW
This is another product that I will never recommend to purchase. It never worked from the beginning and they refused to replace it or give me mine money back. I was rob without a gun.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Crystal Crystal
Ms
Horizontal All in One
Uses so much diesel in one night 2.5 ltrs. Outrageous and the fan uses so much power it drains the battery in one night say 4 hours use.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jeffrey perkins Jeffrey perkins
Extremely unsatisfied
I had two units in total the first quit working after a month, they reimbursed my for it and I ordered a new one that was throwing code the moment I hooked it up and never worked. Absolutely DO NOT recomend
1 people found this helpful
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Michael Michael
Mr
Vertical All in One
Haven’t been able to get it running yet. Tried contacting VEVOR with no luck. Shows an over heating error and then shuts off. I wanted to exchange but again no luck getting through to VEVOR.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
? ?
nobody
Horizontal All in One
don't know never got it
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
EllenWNC EllenWNC
farm mama
Vertical All in One
This was not as easy as it looks in the video! Requires considerable venting which we still haven't been able to figure out in our hoophouse. Price seemed like a bargain, but I can't comment on quality or features because we haven't got it installed and may not be able to. So this is not a review of the functionality of this heater - just saying we don't believe we can use it at all.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Mark Shumaker Mark Shumaker
Owner
Horizontal All in One
Very dissatisfied! Could not get it to work, contacted service, received a text or email they were unable to make system functional. STILL WAITING ON MY MONEY TO BE RETURNED DUE TO VEVOR INABILITY TO MAKE WORK I will never purchase another Vevor product!
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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