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VEVOR Commercial Griddle, 22.4" Heavy Duty Manual Flat Top Griddle, Countertop Gas Grill with Non-Stick Cooking Plate, Countertop Gas Griddle, H-Shaped Burner Restaurant Portable Grill, 13,000 BTU

Customer Reviews for VEVOR Commercial Griddle, 22.4" Heavy Duty Manual Flat Top Griddle, Countertop Gas Grill with Non-Stick Cooking Plate, Countertop Gas Griddle, H-Shaped Burner Restaurant Portable Grill, 13,000 BTU

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74 reviews
Lorissa P Lorissa P
Mrs
Super disappointed opened up the griddle, and there’s rust marks all over it
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Trent Trent
K
This does not get hot at all, have tried many things to get temp out of this, it boils burgers cause the low temperature, smash burgers good luck… very low temperature like 115 Celsius at the hot plate cooking surface, measured with a heat gun, Just does not get hot. I have come to the conclusion that it’s going into the garbage.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Chantale Bergeron Chantale Bergeron
Very bad service
It’s the last time I bought something from you’re company, the griddle doesn’t work and you refuse to refund me, believe me i’m gone write some comments on social média to share what kind of bad service you deserve..
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Normand Lauzier Normand Lauzier
You Nevers help me for my problem and no refound
I recevaient Witherspoon a damages in the boxes and give you à picture for the problem and no answer with à positive for à refund or replacement. I Nevers do a purshase with your compagny.
0 people found this helpful
Customer Service Reply: Hello, thank you for sharing your experience. We will immediately verify the issue you reported, and once we have any updates, we will contact you via ticket or email until the issue is resolved. We sincerely apologize for the inconvenience this has caused you.

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