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VEVOR Commercial Griddle, 22.4" Heavy Duty Manual Flat Top Griddle, Countertop Gas Grill with Non-Stick Cooking Plate, Countertop Gas Griddle, H-Shaped Burner Restaurant Portable Grill, 13,000 BTU

Customer Reviews for VEVOR Commercial Griddle, 22.4" Heavy Duty Manual Flat Top Griddle, Countertop Gas Grill with Non-Stick Cooking Plate, Countertop Gas Griddle, H-Shaped Burner Restaurant Portable Grill, 13,000 BTU

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KK KK
customer
There grill is easy to set up and season. During the seasoning process I discovered the oil pooling to the center and it did not season completely to the edges. Overall a decent grill for the money.
0 people found this helpful
Dave Dave
cheap parts
the griddle itself is great , solid and no issues , the problem is the fitting that screws the regulator into the burner its cheap material and strips very easily i have used it 3 times now and its stripped only one thread in the middle of the fitting has failed but it will not screw on to make a safe connection.
1 people found this helpful
Billie Billie
consumer
Does not have a low setting. Even turned right down it cooks too high of a temp. Burns the food at the lowest setting. Also is sold alot cheaper now. I paid $184 and it is $154 now. Not fair or right.
0 people found this helpful
Jamie Jamie
VEVOR Commercial Griddle, 22.4"
I’m happy with my purchase so far, it would be nice if it came with a storage cover though to keep dirt/dust off.
0 people found this helpful
GH GH
Flat-Top
Decent quality, not even heating - learn your grille :-) Will be converting away from mini-propane bottle system
0 people found this helpful
Do*** Do***
Ignition issue
Nice griddle and works as expected, only gave it 3 stars because the igniters are wonky. Because the spark occurs prior to gas release you have to allow some gas out then return to start and retry to ignite the gas. Maybe should add separate buttons for igniters.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Emussa Emussa
Mehh
The griddle is coated in mill scale that makes its hard to season and does not create a nonstick surface as it should. The temperature is hard to maintain, parts of the gill never get above warm, two burners on low is too much heat it would burn a burger quite quickly and heats up the kitchen too much to use indoors, even with one burner on low it's very hot under the flame. The piezoelectric igniters hardly work which can cause nasty burns if you rely on them to lite the grill. I would only recommend this grill for outdoor grilling if you were only concerned about grilling burgers fast. It's not a commercial grill and can't be used to cook most foods because the surface is too hot and inconsistently heated.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Francois Beland Francois Beland
Plaque de cuisson
Elle a tordu pas mal a la première cuisson en la metton sur une bonbone de 10lb et quand je dit tordu le coin droit a levé environ 3 bon pouce alors pas cher mais tordu
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Doug Doug
MR
cooking surface warped a bit.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Adrian Adrian
heat adjustability issues
the griddle is satisfactory but unfortunately i can only cook at its lowest setting because anything else is too hot.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."

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