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VEVOR Commercial Rice Cooker, 70-Cup Rice Cooker, 15 Liter Large Rice Cooker and Warmer with Nonstick Inner Pot, Fast Cooking and 12-Hour Keep Warm, with Rice Cup and Paddle, for Restaurant

Customer Reviews for VEVOR Commercial Rice Cooker, 70-Cup Rice Cooker, 15 Liter Large Rice Cooker and Warmer with Nonstick Inner Pot, Fast Cooking and 12-Hour Keep Warm, with Rice Cup and Paddle, for Restaurant

15 L

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44 Reviews
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Bianca Hall Bianca Hall
Mrs
9 L
Love the size of these. Brilliant for our catering business. Easy to clean and is exactly what the description says. Love them.
0 people found this helpful
Sherry Sherry
Awesome
I used if for event . Rice is warm For 6hr or so. Highly recommended. t..I surely recommend this.. perfect for any event
0 people found this helpful
Lisa Koay Lisa Koay
Not reliable
Bought in April, stopped working in September. This product suck!!
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ahmed almeer Ahmed almeer
It's good but not for 70cup
It's great rice cooker but it will only cook 25 cup of rice maybe 27 cup but not 32 cup as it says i try to cook 30 cup but the top of the rice comes out not cooked when i try to keep it longer the rice keeps growing and touching the top part of the cooker and didn't get cooked
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Rice cooker Rice cooker
Cooker
Not happy with the size
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Karl Karl
Wrong size
9 L
Wrong size 1 Wrong size 1 Wrong size 1 Wrong size 1
Last week I ordered 9L Rice cooker and they sent to me 4.2L They still keeping me wait more than week on talking to return and I couldn’t wait so then I paid for another one today it’s arrived with wrong size again I can’t believe 🙄 That’s too bad service I will not order from them any more and will not recommend for any one from my big community
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
B Roy B Roy
Ordered 15 L but 10 L sent in delivery
Hello Team - I am extremely diappointed with the service, I had ordered 15 liter but you sent me 10 L in delivery.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Erin Erin
Owner Operator
The rice cooker did not fully cook the rice after numerous attempts (watery and hard rice). Despite numerous, written return requests to Vevor's Customer Support team, I was unable to secure a return or full refund. Terrible product and awful customer service.
0 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Bishnu Bishnu
Rice cooker
9 L
I didn’t expect this cooker is that small. It’s tells 46 cups however it’s won’t cooked even 15 cups
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Wongduean Lansa Wongduean Lansa
Misleading
This is misleading. The product we received is 3.6L and 20 cups, not 9L or 45 cups!
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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