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VEVOR Collapsible Rain Barrel, 66 Gallon/250 L Portable Rain Water Collection Barrel, PVC Rainwater Collection System with Spigots and Overflow Kit, Water Barrel for Garden Water Catcher

Customer Reviews for VEVOR Collapsible Rain Barrel, 66 Gallon/250 L Portable Rain Water Collection Barrel, PVC Rainwater Collection System with Spigots and Overflow Kit, Water Barrel for Garden Water Catcher

Customer Reviews

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136 Reviews
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R S R S
Useless
Recieved a unit that was obviously already returned to the company. Missing parts and unusable. May be the last interaction I have with them.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Erica Erica
S.
380 L
Pas contente, ni sur le produit, ni sur le SAV. Le petit robinet est cassé et impossible de faire rentrer les barres de fer dans leurs petits pieds oranges. C'est claire que je suis au moins la 4ième personne à qui ils ont essayé de coller ce machin, vu les 3 autres étiquettes sur le colis, et pourtant on me demande d'envoyer des photos.
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Gianluca Gianluca
Articolo di buona fattura, ma scarse le indicazioni
201 L
L' articolo corrisponde perfettamente alla presentazione. Peccato che le istruzioni per il montaggio siano del tutto assenti e non reperibili neanche sul sito.
0 people found this helpful
Customer Service Reply: Ti forniremo un aggiornamento sul tuo manuale via e-mail; ti preghiamo di controllare la tua casella di posta per ulteriori comunicazioni.
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Katey Katey
Trash
I came home after it finally rained where I live to the rain barrel collapsed after being full. Of course it was 2-3days after the return window.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Daniel w Daniel w
Junk
Since I bought it, it hadn’t rained much so I haven’t been able to see it Phil and then I saw that the review email prompt came in so I decided to fill it with my hose. Got home from work and it’s empty. This thing leaks not worth anything do not bother. Also, this site is not allowing me to post a picture of it leaking as it’s not the correct format not sure what kind of website doesn’t allow pictures taken with an iPhone.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Ryan Miller Ryan Miller
Very rough…
I bought this and within 2 weeks, one of the poles couldn’t handle the weight of the water and it snapped. I reached out and was told 10-15 business days, it’s been 20. Also the seam where the zipper is,around the top of the barrel, completely ripped off. I asked for a replacement and have been told they already shipped it. I’m now looking for a completely new barrel or a complete refund because this is crazy!!!
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience."Contact Us" online for quick help from our after-sales team.We appreciate your understanding.

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