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VEVOR Coil Spiral Binding Machine, Manual Book Maker 34-Holes Binding 120 Sheets, Punch Binder with Adjustable 3/16" - 9/16" Coil Binding Spines and Side Margin, for Letter Size, A4, A5

Customer Reviews for VEVOR Coil Spiral Binding Machine, Manual Book Maker 34-Holes Binding 120 Sheets, Punch Binder with Adjustable 3/16" - 9/16" Coil Binding Spines and Side Margin, for Letter Size, A4, A5

34-Holes & 120 Sheets Handle

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JLM2B JLM2B
Pas convaincu du tout
21-Holes & 450 Sheets Lever Arm
Pas convaincu du tout 1
Le système d'ouverture des peignes en plastique ne fonctionne pas de façon symétrique, il s'ouvre plus à droite qu'à gauche
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Maximenco Maximenco
Mr.
150mm Flattening Thickness Rotational Flatterning
You have to watch out with this company they have a sneaky way of doing business, the products are not coresponding to their description, no way to test their products , the 30 days returns is fake they will never return your products. WATCH OUT!!!!
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Julius Serrano Julius Serrano
Never buy from Vevor
34-Holes & 120 Sheets Lever Arm
I pay for an item that was never shipped.It was sent to jamaica when I live in new york and they're refusing to give me a replacement.All my refund
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Sigi408 Sigi408
MFWIC
Really disappointed in this unit as setting the margin adjustment is inconsistent and wonky. Have to re-punch pages as they are difficult to seat when trying to punch. If I had it to do over again I would have bought a higher quality unit. What ever you save in cost is compromised by what you lose in productivity futsing with proper alignment
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
TR Greer TR Greer
person
34-Holes & 120 Sheets Lever Arm
Prolific is okay. Company sux like a vacuum. Supposed to come with a box of binder coils... nope. And, although I have tried to contact them several times phone & Email, they don't respond and still have yet to send the binding coils that were paid for! NOT A GOOD WAY TO ENGENDER CUSTOMER SATISIFACTION! Quite disappointed. I find their lack of customer service and company integrity to be sorely lacking. I will gladly pay more for ANY product than buy from them ever again!
1 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Debbie Debbie
Owner
Vevor was terrible to work with. The binder was delivered in a timely manner. Once we got it, we realized we could not adjust the where the hole punched. It had a knob that should have adjusted it, but it did not work. They offered us a discount to keep it, but did not offer to fix it or to replace it. After going back and forth for a while, they offered us a larger discount to keep it. Pretty much stated that if we returned it for a full return, they would have to send it back to someone, and it would be a long time before there would be any hope of us getting our money back, if ever. They could not send us a service manual so we could try to fix. After going back and forth, asking why they thought we would want a broken machine, we ended up having them send us $67.00 (after delivery we paid approximately $109.00) just so we didn't lose all of our money. Most of their communication was with a computer. We would send pictures, and they would say they didn't get them, even though they were sent by their requested method. That took 3 or 4 tries. Never talked to a human. Terrible customer service. Would reply to their emails, to have them send us another email asking the same questions. My recommendation is to stay far, far away. The machine, if it worked, seems to be a pretty nice machine. Just buy from another source.
3 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know about your concerns. We apologize for any trouble caused. For further support, please visit our "Contact Us" page online; you’ll find it in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will assist promptly. Thank you for your patience.
Eva Bernhardt Eva Bernhardt
Keinen
34-Holes & 120 Sheets Lever Arm
Also: sicher bedienen ich es falsch. Löscher machen ist kein Problem. Es geht mir aber hauptsächlich um die Spiralbindung. Es wäre hilfreich, wenn da einige Bindungen dabei wären. Und wie bringe ich diese dann an meine Dokumente an? Hier wäre ich für eine Info sehr dankbar. Oder ist das Gerät nur zum Lochen da? Dann geht es an meinen Ansprüchen völlig vorbei.
0 people found this helpful
Customer Service Reply: Es tut uns sehr leid, wenn Sie Probleme mit Ihrem Produkt haben. Bitte wenden Sie sich per E-Mail an unser Kundendienstteam und stellen Sie uns entsprechende Bilder oder Videos zur Verfügung. Unser Kundendienstteam wird sein Bestes geben, um Ihnen bei der Lösung von Produktproblemen zu helfen. Bitte beachten Sie die Kontaktdaten im untenstehenden Link. https://www.vevor.de/pages/contact-us
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séb séb
très mauvaise qualité
150mm Flattening Thickness Rotational Flatterning
Je sais que cette presse n'est pas chère. Mais la qualité n'est vraiment pas au rendez vous. Elle c'est FORTEMENT déformer à la première utilisation. Si vous souhaité l'utiliser, il est à considérer qu'il faut appliquer un effort de pressage très très FAIBLE. Tellement faible, qu'utiliser des poids (haltère, sac de sable ou autre) est comparable.
1 people found this helpful
Customer Service Reply: Nous sommes vraiment désolés. Concernant vos problèmes de produit, veuillez contacter notre équipe après-vente par e-mail et fournir des photos ou des vidéos pertinentes. Notre équipe après-vente fera de notre mieux pour vous aider à résoudre les problèmes liés aux produits. Veuillez vous référer aux coordonnées dans le lien ci-dessous. https://www.vevor.fr/pages/contact-us
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Buyer Buyer
Buyer
150mm Flattening Thickness Rotational Flatterning
Heavy press, that does not function as expected. The order arrived with scratches on the baseplate. Press opens and closes with some difficulty. The baseplate seems very solid and sturdy, but is in fact almost elastic, making it difficult to get a straight and even pressing. When fastening the press, it bends out of shape. And I'm definitely not THAT strong. Would not recommend.
0 people found this helpful

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