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VEVOR Chop Saw 355 mm Cold Cut Blade 3500 W Brushless Motor Cut Off Saw, For Cutting Metal, -45° to 45° Adjustable Angle, 750-1200 r/min Adjustable Speed, Dry Cutting, with Chip Collection Box

Customer Reviews for VEVOR Chop Saw 355 mm Cold Cut Blade 3500 W Brushless Motor Cut Off Saw, For Cutting Metal, -45° to 45° Adjustable Angle, 750-1200 r/min Adjustable Speed, Dry Cutting, with Chip Collection Box

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Mr. Not happy Mr. Not happy
SAW HAS INCORRECT WIRING FOR 240V
SAW HAS INCORRECT WIRING FOR 240V 1 SAW HAS INCORRECT WIRING FOR 240V 1 SAW HAS INCORRECT WIRING FOR 240V 1 SAW HAS INCORRECT WIRING FOR 240V 1 SAW HAS INCORRECT WIRING FOR 240V 1
the original listing of the saw DID NOT say it was a 240V product. I have pictures of before they changed the listing after I made my return ticket. I'll add said pictures. This saw has a motor that needs a 240 power supply yet comes with a 2 prong cord. IF you are in the US you are screwed and won't be able to use this with 110v. you'll overload the motor. product is said to be adjustable rpm (750-1200rpm) but because under power it won't go any faster that 550rpm and that is just turning it on and not cutting ANY material. imagine trying to cut material and it gets loaded. DO NOT WASTE YOUR MONEY. THEY WILL ARGUE AND SAY THAT IS CORRECT WIRING AND THAT YOU NEED THE PROPER POWER SOURCE. THEY WILL NOT ADMIT FAULT AND WON'T ISSUE A REFUND OR HOW TO RETURN THE PRODUCT. I have a shop with 240v supply as i weld, have a big air compressor and such. this is not the issue the product is not setup for U.S. electrical standards.
12 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Thomas Thomas
Herr
Herr 1 Herr 1 Herr 1 Herr 1
Also an sich eine super Säge die ohne Probleme läuft wenn da nicht der unter Tisch mit “Schraubstock” wäre. Als erste ist der Tisch nicht gerade sondern hängt durch was durch die “Schweißnähte “ kommt . Auf den eingefügten Fotos kann man sehen das da nur halbherzig einige Hefter drunter sind . Dann die Gewinde sind voll mit Farbe und die Spannvorrichtung ist einfach ein Witz . Bei 45 grad Schnitten rutscht jedes Rohr einfach raus und die Winkel skaala hätte man sich einfach schenken können.Also alles in allem mit ein bisschen Mühe und Nacharbeit trotzdem ein brauchbares Werkzeug .In Angesicht der Funktionen (Drehzahlregelung/Leistung/Schnittkapazität) würde ich sie mit wieder kaufen .
4 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Chad Fiessinger Chad Fiessinger
Mr
This is a 220 volt saw it came wired with a standard 110 volt household power cord. It came with a broken screw on the blade guard. Had to drill out broken screw and replace before I could use the saw. I live in the United States it comes with a built in ruler and it was in metric which is useless to me.
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Allen Allen
Do not buy this saw if you live in North America
Do not buy this saw if you live in North America 1
I received the saw and noticed it would only run at 525 rpm when it should be adjustable from 750-1200rpm. I contacted Vevor about this and they took a week just to get a response. They told me it's because the saw is 240v. I never would have guessed since the saw comes with a standard 2 prong 120v plug, so I checked the label on the saw and confirmed it says 240v. Also, when I bought the saw, the description did not say 240v but now it does. Anyone buying this saw in North America is going to plug it into the 120v outlet at their house and it's only gonna go 500ish rpm. Whether they notice or not, it isn't right. This saw is designed for the Asian market where a standard type A plug is used for 240v. Took over 3 weeks of back and forth in a chat session to get a refund..... Vevor is great if you don't have any problems with the products. If you do have problems, good luck with their customer service. You can't talk to anyone and you may get one half ass response a day if your lucky.
6 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
ME ME
Chop saw
Can't give good review, damage in shipping not usable.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Van Dawson Van Dawson
Mr.
Would leave zero stars if possible. This item literally cannot be used. It has a 120V plug and a 240V motor. I have photos I would attach but their website won’t work right either. Instructions clearly say using at the wrong voltage will result in electric motor failure. How do you propose I connect this to the proper voltage VEVOR? I did receive a full refund after several weeks of back and forth and refusing to take partial refunds repeatedly for an item that can’t be used anywhere on the planet. So yay for that.
7 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."

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