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VEVOR Chamber Vacuum Sealer 11.8L Chamber 304.8 mm Seal Bar Packing Machine, for Home Kitchen, 370W Commercial-Grade Oil Pump, Food Packaging Machine for Meats, Marinades, Mason Jar Kit & Sous Vide

Customer Reviews for VEVOR Chamber Vacuum Sealer 11.8L Chamber 304.8 mm Seal Bar Packing Machine, for Home Kitchen, 370W Commercial-Grade Oil Pump, Food Packaging Machine for Meats, Marinades, Mason Jar Kit & Sous Vide

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You-Chen You-Chen
Mr
120 W
no seal button, lid not transparent, no auto start function after closing lid, lid doesnt hold it self when up(very easy to injure people with falling lid) overall this is a terrible vacume chamber, dont waste your money on this model
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
Mike Mike
Owner
Do youseld a favor and spend a few extra bucks to get a machine from a company with customer service. You are gambling with a purchase of one of these vacuum machines from Vevor. Reading the reviews, if it works it seems to work great. In my case, it came to me not working correctly, and the customer service at Vevor is dismal. It is not worth the hassle. If you choose to move forward with a purchase, then I wish you good luck. You are going to need it.
2 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Broken Unit, no refund or replacement Broken Unit, no refund or replacement
Won't buy from Vevor again and recommend others don't either
To be sent a malfunctioning unit and then offered $161 on a $489 purchase as 'compensation' is despicable. This is not a business I would ever purchase from again and will make it known to anyone that will listen.
3 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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