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VEVOR Cat Carrier with Wheels Airline Approved Rolling Pet Carrier 22 lbs Grey

Customer Reviews for VEVOR Cat Carrier with Wheels Airline Approved Rolling Pet Carrier 22 lbs Grey

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Customer Reviews

4 Out of 5
Based on 313 reviews
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313 Reviews
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Robin Landholm Robin Landholm
Ms
You may have shipped it. I never received it and you have not sent a replacement nor credited my account
0 people found this helpful
Customer Service Reply: "We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process. In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages."
H H
Carrier
Good luck fitting 25 pound dog in there. There’s no room at all.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Amber Dawn Amber Dawn
Never received any order
I don't know what to do but I ordered this July 17th and it's almost 3 months and shows that the shipping was cancelled. I had to pay monthly and they never sent it. So I give them 0 stars.
1 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.

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