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VEVOR Carport, 3.05 x 6.09 m Outdoor Car Canopy, Potable Carport with Removable Sidewalls & Door, Heavy Duty Car Shelter, UV-Resistant & Water-Resistant, All-Season Protection for Automobile Boat Grey

Customer Reviews for VEVOR Carport, 3.05 x 6.09 m Outdoor Car Canopy, Potable Carport with Removable Sidewalls & Door, Heavy Duty Car Shelter, UV-Resistant & Water-Resistant, All-Season Protection for Automobile Boat Grey

Gray 3.05 x 6.09 m

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Yianni Stafilarakisll Yianni Stafilarakisll
Not worth it
Couldn’t really assess the unit properly because it was only up for one day and it was torn down by the wind after it was installed exactly like the directions with tiedowns all the metal pieces bent because I couldn’t complete it because they never sent me the gable walls so it was up one night open, and the wind took it
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Brendan Brendan
Missing part still waiting.
Gray 3.65 x 6.09 m
Item came with part missing. Contacted vevor customer service. They were very helpful and identified part needed but I am still waiting for part 3 weeks later. Item looks ok but can't really review quality when I am still waiting on part.
1 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
gilles gilles
QUALITEE MEDIOCRE
Gray 3.05 x 6.09 m
LA QUALITEE DES BACHES EST NUL ET LES TUBES TOUT TORDU
0 people found this helpful
Customer Service Reply: Nous vous présentons nos plus sincères excuses pour la gêne occasionnée par notre produit. Nous comprenons parfaitement la frustration qui peut résulter d’un dysfonctionnement lors de l’utilisation. Nous nous engageons à traiter cette question rapidement. Nous vous fournirons une mise à jour concernant votre problème par e-mail ; veuillez avoir la gentillesse de vérifier votre boîte de réception pour toute correspondance ultérieure.
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JOAN JOAN
OWNER
Gray 3.05 x 6.09 m
Not a good product at all within the first two days the wind was blowing around 60 kph and it flipped and the poles bent. (and it was tied down) the back tarp is missing grommet holes. And also the velcro was put on backward one on the sides for the door
2 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Laren Williamson Laren Williamson
Purchase with Caution!
Gray 3.05 x 6.09 m
Item was sent without front door to begin with and even being staked down properly minor wind folded this practically in half when it caught. Maybe if it had come as described this may not have happened.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Mark Mark
Tarp does not last long
The tarp they use is very cheap. It was great until recently it has fallen apart. There are holes in the roof, the bungee straps are stretched and no longer hold the tarp tight and the zipper and straps to hold the front open are all broken. The canopy only lasted me just under 2yrs
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Dennis Halleck Dennis Halleck
12 X 20 Vevor tent missing parts
We really like this tent so we bought a second one. I received the second at the end of last year. We are just now putting it up. First tent had upper cross supports . Second tent did not have any which concerns us because of the snow we get in Michigan.
1 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
KayBee KayBee
Canopy Top Brace
Just opened my garage shelter and it did not include the four (4) top canopy brace stiffeners. I have the top frame put together but there is excessive play in the top frame without the stiffeners and I would be uncomfortable in completing the construction without these. Can you please contact me so I may see how to get these stiffeners?
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Neil terry Neil terry
Mr
Package came severely damaged any of the parts and usable and some parts missing set right now because I don’t have a way to contact vevor I’ve searched, high and low for a phone number for Customer support. They either need to refund my money or send me a new carport.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Boars Rock Farm Boars Rock Farm
Incomplete kit and lesser quality steel.
Carport kit review. Materials: The kit that I was provided had the incorrect number of connecting bars giving me an excess of straight bar with no connecting flange. Additionally several pieces of the tube stock had two layers of steel at the end making it so I had to hammer out stock so that pieces would even fit together. The tarp appears to be decent quality, but connecting it to the frame with provided elastic tie ins would leave you with a rattling mess that has gaps at the corners and seems. Had unit assembled with grounds stakes and weighted bags attached, proceeded to have a windstorm (gusts of ~45mph) which had the steel frame buckle around their support braces and collapse. Will re use tube stock for other projects on farm, tarp section is now being used alone as vehicle cover. Overall review 2/5
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for letting us know your concerns. We’re sorry for the trouble this has led to. To receive more assistance, check our "Contact Us" page online, in the bottom navigation bar. Submit a ticket there for any unresolved issues—our after-sales team is standing by to help quickly. We appreciate your understanding.

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