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VEVOR Carport, 3.65 x 6.09 m Outdoor Car Canopy, Potable Carport with Removable Sidewalls & Door, Heavy Duty Car Shelter, UV-Resistant & Water-Resistant, All-Season Protection for Automobile Boat Grey

Customer Reviews for VEVOR Carport, 3.65 x 6.09 m Outdoor Car Canopy, Potable Carport with Removable Sidewalls & Door, Heavy Duty Car Shelter, UV-Resistant & Water-Resistant, All-Season Protection for Automobile Boat Grey

Gray 3.65 x 6.09 m

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Mike Mike
Think about your application before buying this.
Gray 3.05 x 6.09 m
What you are really paying for is the structure or skeleton of the canopy. The material used is like a medium grade tarp, not heavy duty like the listing says. There was a tremendous amount of adjustment and modification required for someone who did not want to constantly be taking it down and putting it back up for inclement weather. I found this canopy to be very drafty, and much lighter weight than it should be. A little bit of wind is all it takes to move it around. In lieu of tiedowns, I opted to place a 5 gallon bucket underneath of each leg, filled with gravel to hold it in place. To Offset the minimal thickness of the material, I bought a 20 x 30 heavy duty tarp to drape over top and tuck underneath. This, along with various changes to securing the existing flaps has made this canopy worthwhile. Not having a front “door” seemed silly, and the zipper “doors” on the side are too small to fit a Car, and I think the design would be 10 times better with zipper/rollup doors in the front since it is a car canopy. In the northeast it is very cold, and you let out whatever heat is inside every time you have to untie and re-tie the doors. Overall, I spent more money on the buckets, additional rope, tarp for the front and the tarp to cover the top and sides of this canopy, than I did for the canopy itself. Now it is able to withstand high winds, has handled snow well, and eliminated drafts. If you plan on using this in an area that is cold or windy, plan to spend some extra money to make it what you are hoping for.
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Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Johannes Johannes
Ware leider durch DHL-Fright nicht erhalten
Gray 3.05 x 6.09 m
Ware wurde mit DHL-Fright versendet. Eine Versandfirma die bei mir noch nie ordentlich geliefert hat. Nach der 3. Ankündigung der Lieferung ( wurde jedesmal nicht geliefert) wurde die Ware wieder an den Absender retour gesendet. DHL -Fright ist ein sehr unzuverlässliches Versandunternehmen. Dank Vevor wurde ich überhaupt über die Retoursendung informiert , und laut Vevor wird die Ware nun neuerlich versendet. Ich hoffe nicht mir DHL-Fright.
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Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Todd Schlemer Todd Schlemer
Danger
Gray 3.65 x 6.09 m
Well it all started with the shipping the tubes were bent and the package was completely demolished tried to get the delivery service to come back and pick it up and send back to vevor with no success on that so I straightened the tubes and installed in it was up a week and survived a heavy snow storm then the following week had high winds with gusts up 50mph needless to say the poles snapped which completely demolished the structure and the cover when the 2 poles snapped it created a wave effect in the wind which lifted up 20 feet in the air pulling all 24 inch tent stakes out of the ground so now I have a pile of junk which I can't do anything with now I went above and beyond the install paying over 40.00 more for good anchors would not recommend this product it was bad before I purchased it it from the start
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jed Schmitt Jed Schmitt
Damaged upon arrival
Gray 3.65 x 6.09 m
Very disappointed, the metal tubes for the roof were bent when I received it. I wanted replacement tubes or to return the entire carport. Customer Service wouldn't send new tubes and only offered me a $40 partial refund. Now I'm stuck with a junk carport that won't support any snow load here in Western Montana.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Mark Mark
Tarp does not last long
The tarp they use is very cheap. It was great until recently it has fallen apart. There are holes in the roof, the bungee straps are stretched and no longer hold the tarp tight and the zipper and straps to hold the front open are all broken. The canopy only lasted me just under 2yrs
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Dennis Halleck Dennis Halleck
12 X 20 Vevor tent missing parts
We really like this tent so we bought a second one. I received the second at the end of last year. We are just now putting it up. First tent had upper cross supports . Second tent did not have any which concerns us because of the snow we get in Michigan.
1 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
KayBee KayBee
Canopy Top Brace
Just opened my garage shelter and it did not include the four (4) top canopy brace stiffeners. I have the top frame put together but there is excessive play in the top frame without the stiffeners and I would be uncomfortable in completing the construction without these. Can you please contact me so I may see how to get these stiffeners?
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Neil terry Neil terry
Mr
Package came severely damaged any of the parts and usable and some parts missing set right now because I don’t have a way to contact vevor I’ve searched, high and low for a phone number for Customer support. They either need to refund my money or send me a new carport.
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Boars Rock Farm Boars Rock Farm
Incomplete kit and lesser quality steel.
Carport kit review. Materials: The kit that I was provided had the incorrect number of connecting bars giving me an excess of straight bar with no connecting flange. Additionally several pieces of the tube stock had two layers of steel at the end making it so I had to hammer out stock so that pieces would even fit together. The tarp appears to be decent quality, but connecting it to the frame with provided elastic tie ins would leave you with a rattling mess that has gaps at the corners and seems. Had unit assembled with grounds stakes and weighted bags attached, proceeded to have a windstorm (gusts of ~45mph) which had the steel frame buckle around their support braces and collapse. Will re use tube stock for other projects on farm, tarp section is now being used alone as vehicle cover. Overall review 2/5
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for letting us know your concerns. We’re sorry for the trouble this has led to. To receive more assistance, check our "Contact Us" page online, in the bottom navigation bar. Submit a ticket there for any unresolved issues—our after-sales team is standing by to help quickly. We appreciate your understanding.
Ty Snitko Ty Snitko
Not heavy duty
It is not rates for snow and should state that. Mine collapsed under less than 3 inches. My fault I guess. Too good to be true.
0 people found this helpful
Customer Service Reply: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution. https://www.vevor.com/pages/contact-us

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