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VEVOR Carport, 3.05 x 6.09 m Outdoor Car Canopy, Potable Carport with Removable Sidewalls & Door, Heavy Duty Car Shelter, UV-Resistant & Water-Resistant, All-Season Protection for Automobile Boat White

Customer Reviews for VEVOR Carport, 3.05 x 6.09 m Outdoor Car Canopy, Potable Carport with Removable Sidewalls & Door, Heavy Duty Car Shelter, UV-Resistant & Water-Resistant, All-Season Protection for Automobile Boat White

White 3.05 x 6.09 m

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Lazaro Rodriguez Lazaro Rodriguez
Useless canopy
Gray 3.65 x 6.09 m
Lied about date of delivery. Canopy should have been delivered on January 3rd. Here we are January 15th, almost 2 weeks from promised date. My wife and me froze up at our little pop-up stand for two weekends straight due to no delivery. It’s really unusual for yall not to reach out whenever there would be delays. I had to contact yall first before I got any answers. I don’t mind the cold but I’m not putting my wife through the same conditions that I can handle due to negligence in yalls part.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Todd Schlemer Todd Schlemer
Danger
Gray 3.65 x 6.09 m
Well it all started with the shipping the tubes were bent and the package was completely demolished tried to get the delivery service to come back and pick it up and send back to vevor with no success on that so I straightened the tubes and installed in it was up a week and survived a heavy snow storm then the following week had high winds with gusts up 50mph needless to say the poles snapped which completely demolished the structure and the cover when the 2 poles snapped it created a wave effect in the wind which lifted up 20 feet in the air pulling all 24 inch tent stakes out of the ground so now I have a pile of junk which I can't do anything with now I went above and beyond the install paying over 40.00 more for good anchors would not recommend this product it was bad before I purchased it it from the start
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
gilles gilles
QUALITEE MEDIOCRE
Gray 3.05 x 6.09 m
LA QUALITEE DES BACHES EST NUL ET LES TUBES TOUT TORDU
0 people found this helpful
Customer Service Reply: Nous vous présentons nos plus sincères excuses pour la gêne occasionnée par notre produit. Nous comprenons parfaitement la frustration qui peut résulter d’un dysfonctionnement lors de l’utilisation. Nous nous engageons à traiter cette question rapidement. Nous vous fournirons une mise à jour concernant votre problème par e-mail ; veuillez avoir la gentillesse de vérifier votre boîte de réception pour toute correspondance ultérieure.
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JOAN JOAN
OWNER
Gray 3.05 x 6.09 m
Not a good product at all within the first two days the wind was blowing around 60 kph and it flipped and the poles bent. (and it was tied down) the back tarp is missing grommet holes. And also the velcro was put on backward one on the sides for the door
2 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Laren Williamson Laren Williamson
Purchase with Caution!
Gray 3.05 x 6.09 m
Item was sent without front door to begin with and even being staked down properly minor wind folded this practically in half when it caught. Maybe if it had come as described this may not have happened.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Cet abri de voiture VEVOR 12x20 toutes saisons ? Cet abri de voiture VEVOR 12x20 toutes saisons ?
Demande d'informations supplémentaires
White 3.65 x 6.09 m
Pourquoi, aucune paroi dans la position horizontale pour attacher la tolle dans le bas de l'abri ? Cette ajout la fabrication pourrait éviter le vent et la neige de s'infiltrer en dessous de l'abri et aussi, pour éviter le vent de forcer à soulever la toile de l'abri. Pourquoi, du côté gauche à l'extérieur de l'abri aucun oueillet pour attacher la tolle de la porte ? Pourquoi, des oueilllets de l'abri pour retenir les cordes, la toile a commencé à se déchirer ? Ma conclusion, cet abri est plein de défauts qui m'a coûté très cher à comparer aux autres garages de toile qui m'ont coûté chacun 235,00$ au huit ans. Je n'ai plus de temps à faire d'autres achats chez votre compagnie, vos produits me coûtent beaucoup trop chers.
0 people found this helpful
Customer Service Reply: Merci pour vos commentaires. Nous sommes vraiment désolés d’apprendre les difficultés que vous avez rencontrées avec le produit. Nous avons créé un ticket pour vous permettre de faire un suivi sur ce problème. Notre équipe d’assistance à la clientèle vous contactera par e-mail et vous fournira des mises à jour jusqu’à ce que le problème soit résolu. Veuillez vérifier rapidement votre boîte de réception pour nos messages.
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Jed Schmitt Jed Schmitt
Damaged upon arrival
Gray 3.65 x 6.09 m
Very disappointed, the metal tubes for the roof were bent when I received it. I wanted replacement tubes or to return the entire carport. Customer Service wouldn't send new tubes and only offered me a $40 partial refund. Now I'm stuck with a junk carport that won't support any snow load here in Western Montana.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Wayne Wayne
mr
very unhappy with this company. have tried to return product or get parts that were missing. cant get ahold of people to help me
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Chris Chris
Not happy
I was built good just blew away in 75 miles an hour wind 4 weeks after installation
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your message regarding these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved matters, and our after-sales team will assist promptly. Thank you for your understanding.
Julian Kruse Julian Kruse
Disappointed
Very disappointed in this item lasted barely 9 months was hoping it would last to house my parents vehicles.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your issues. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page—find it in the navigation bar at the bottom. Through this, you can submit a ticket for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.

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