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VEVOR Bike Stand, Freestanding Vertical & Horizontal Bike Storage Rack, with Lockable Casters, Height Adjustable Carbon Steel Upright Garage Bicycle Floor Stand, for 508-737 mm Wheel Diameters, Black

Customer Reviews for VEVOR Bike Stand, Freestanding Vertical & Horizontal Bike Storage Rack, with Lockable Casters, Height Adjustable Carbon Steel Upright Garage Bicycle Floor Stand, for 508-737 mm Wheel Diameters, Black

1 Bike Rack

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134 reviews
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oscar oscar
Dinero tirado
1 Vehicle
Dinero tirado, no sujeta la bici, la bici de montaña es demiasiado grande para una estructura tan pequeña, la electrica es pequeña pero se cae. Dinero tirado.
1 people found this helpful
Customer Service Reply: Hemos creado un ticket para dar seguimiento a este asunto. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que se resuelva el problema. Por favor, revise su bandeja de entrada periódicamente para ver nuestros mensajes.
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er*** er***
Que ce rack est uniquement destiné aux vélos enfan
1 Vehicle
Ne convient que pour des vélos enfants. Le grand maximum acceptable est un vélo cadre taille S avec roues en 27,5. Et encore l'équilibre est précaire. Achat inutile pour moi.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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Alex Alex
Pequeño y endeble
1 Vehicle
No llega a una bicicleta 26 talla L. Se vuelca fácilmente y no la sujeta, he tenido que inventar con un tubo un alargo y ponerle peso
1 people found this helpful
Customer Service Reply: Hemos creado un ticket para dar seguimiento a este asunto. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que se resuelva el problema. Por favor, revise su bandeja de entrada periódicamente para ver nuestros mensajes.
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vtxisbest vtxisbest
Junk
2 Pcs Three-fold
Absolute junk. Do not buy. Hand screws do not hold the top tire holder in place. Really dumb design.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Samuel Trueb Samuel Trueb
Monsieur
1 Vehicle
Je n'ai jamais reçu ma commande...
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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David David
Vevor bike stand
1 PCS Three-fold
Flimsy, not suitable for 29" wheel emtb. The adjustable wheel stop is useless, you cant set the tire size, it just flops open to full stop.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Heather Heather
Office Manager
5 Bikes
Purchased this for the office to be used daily, but the top rack isn't milled properly so the hooks do not hang downward to hook into a tire. To be able to use this we had to install the upper bar incorrectly, and twist it so we could reposition the hooks. one picture online shows the hooks in the correct placement, another picture shows the top bar going through bike tires; a square rod holding onto a bike rim would do damage.
3 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Berdat Berdat
Support vélo
2 Pcs Double Folding
Support vélo 3
Reçu colis, support vélo endommagé
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Perez Perez
Support 5 vélos
5 Bikes
Support 5 vélos 3 Support 5 vélos 3 Support 5 vélos 3
Arrivé abîmé Plan de montage très mal expliqué Pratique et stable
0 people found this helpful
Customer Service Reply: Veuillez accepter nos plus sincères excuses pour les désagréments causés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à régler ce problème dans les plus brefs délais. Nous vous tiendrons au courant par courriel ; veuillez consulter votre boîte de réception.
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Mark Mark
It’s ok, but you get what you pay for
5 Bikes
I was really excited to get this rack, something I can move in my garage and get the bikes up off the floor. When it arrived, the instructions are awful. My rack had plenty of scratches right out of the box and even rust on it. I was disappointed to say the least, after multiple emails with customer service they discounted the item for me but I’m still let down. Quality control is poor to say the least. As for function, it works ok, it gets the bikes off the ground. I’d recommend anchoring it to a wall as when you have a few bikes loaded it can be easy to tip. It’s never fallen on me but just as a bit of peace of mind I’d recommend anchoring it to something. One other thing is the metal just sits on the ground, there is no feet of any kind that you can level it with, which is disappointing and if you have a nice floor movement could easily damage the flooring. Overall, it’s OK but don’t expect anything close to perfection.
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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