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VEVOR Bike Repair Stand, 66 lbs Heavy-duty Aluminum Bicycle Repair Stand, Adjustable Height Bike Maintenance Workstand with Magnetic Tool Tray Telescopic Arm, Foldable Bike Work Stand for Home, Shops

Customer Reviews for VEVOR Bike Repair Stand, 66 lbs Heavy-duty Aluminum Bicycle Repair Stand, Adjustable Height Bike Maintenance Workstand with Magnetic Tool Tray Telescopic Arm, Foldable Bike Work Stand for Home, Shops

30 kg
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Customer Reviews

4 Out of 5
Based on 386 reviews
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Al Al
Customer service
30 kg
Complete lack of communication. Delivery milestones NEVER met. Not the company that you want to buy from. If I could have picked no stars....
0 people found this helpful
Customer Service Reply: Thank you for informing us of these worries. We’re sorry for the hassle this has brought. For additional help, go to our "Contact Us" page online, in the bottom navigation bar. Use this section to submit a ticket for unresolved issues—our after-sales team is ready to resolve them quickly. We appreciate your understanding.
Jose Jose
Bs
50 kg
Bs 1 Bs 1 Bs 1
I received bike repair stand, but it was broken inside the box. I filed a claim. Nobody has contacted me. I am never buying from before again.
4 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Ben Klein Ben Klein
Unusable product.
38.6 kg
The stand is not strong enough to keep the bike from tipping forward when clamped. You’re supposed to clamp a bike by the seatpost, and if you do, it will rotate and your bike WILL tip forward in the stand. The clamp mechanism cannot prevent rotation well. I’ve tried several times to contact customer service with no reply. The question isn’t whether this product is junk (it is). The question is whether you’ll be able to reach anyone at VEVOR when you find out for yourself.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vevor Bike Repair Stand
38.6 kg
Advertised to hold a 38kg bike but wont hold a 25kg ebike Price does reflect quality which isnt terrible but useless if doesnt hold claimed weight Credit where credit is due, vevor did refund half the amount in apology
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Brian Brian
Worst bike work rack ever.
36 kg
I have 6 bikes and the clamp does not open far enough to accept any of my top tubes. Completely worthless. Can I return?
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Philip Philip
Mr
38.6 kg
This stand has a variety of issues and has collapsed on me once I would strongly recommend shopping around
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Pekka Pekka
Vevor ei ole luotettava toimittaja
50 kg
Tuotetuesta ei saa vastausta lähellekään luvatun 48 h ajan puitteissa. Vastaukset venyvät useisiin päiviin ja viikkoihin ilman konkreettista ratkaisua ongelmaan.
0 people found this helpful
Customer Service Reply: Olemme vastaanottaneet tukipyyntösi tätä ongelmaa koskien. Asiakastukitiimimme palaa ongelmaasi 24 tunnin kuluessa ja jatkaa auttamista, kunnes kaikki tarpeesi on ratkaistu. Pidä silmällä tukipyyntövastauksia ja sähköposti-ilmoituksia.
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Lannoy Lannoy
Défaut de fabrication
38.6 kg
Après montage du pied je me suis rendu compte qu'il y a un défaut de fabrication, l'assemblage du bras sur l'axe est monté à l'envers, du coup le pied est inutilisable.... j'ai ouvert un ticket mais c'est beaucoup trop long... j'attends qu'on me renvoie la bonne pièce ou un pied complet
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Peter Peter
mr
36 kg
Wasn't delivered. Was refunded. Placed new order. Still waiting. __________________________________________________
2 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Ms Ms
Mr
50 kg
Very cheaply made plastic collar was broken o.n arrival look for a better product
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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