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VEVOR Bike Repair Stand, 38.56 kg Heavy-duty Bicycle Work Stand with 1035-1630 mm Adjustable Height & Magnetic Tool Tray, Foldable Bicycle Maintenance Rack, Shop Home Mechanics for Mountain & Road Bike

Customer Reviews for VEVOR Bike Repair Stand, 38.56 kg Heavy-duty Bicycle Work Stand with 1035-1630 mm Adjustable Height & Magnetic Tool Tray, Foldable Bicycle Maintenance Rack, Shop Home Mechanics for Mountain & Road Bike

38.6 kg
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Customer Reviews

4 Out of 5
Based on 386 reviews
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Philip Philip
Mr
38.6 kg
This stand has a variety of issues and has collapsed on me once I would strongly recommend shopping around
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Lardenois Lardenois
Acier a la place de la version aluminium
50 kg
Je regrette d'avoir reçu ce porte-vélo en acier alors que j'ai commandé le porte-vélo en aluminium; Ce porte-veillo est de bonne facture. Semble robuste, mais ne correspond pas à la commande que j'ai réalisée par l'achat d'un porte-vélos en aluminium.
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Lannoy Lannoy
Défaut de fabrication
38.6 kg
Après montage du pied je me suis rendu compte qu'il y a un défaut de fabrication, l'assemblage du bras sur l'axe est monté à l'envers, du coup le pied est inutilisable.... j'ai ouvert un ticket mais c'est beaucoup trop long... j'attends qu'on me renvoie la bonne pièce ou un pied complet
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Jose Jose
Bs
50 kg
Bs 1 Bs 1 Bs 1
I received bike repair stand, but it was broken inside the box. I filed a claim. Nobody has contacted me. I am never buying from before again.
4 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Brian Brian
Worst bike work rack ever.
36 kg
I have 6 bikes and the clamp does not open far enough to accept any of my top tubes. Completely worthless. Can I return?
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Pekka Pekka
Vevor ei ole luotettava toimittaja
50 kg
Tuotetuesta ei saa vastausta lähellekään luvatun 48 h ajan puitteissa. Vastaukset venyvät useisiin päiviin ja viikkoihin ilman konkreettista ratkaisua ongelmaan.
0 people found this helpful
Customer Service Reply: Olemme vastaanottaneet tukipyyntösi tätä ongelmaa koskien. Asiakastukitiimimme palaa ongelmaasi 24 tunnin kuluessa ja jatkaa auttamista, kunnes kaikki tarpeesi on ratkaistu. Pidä silmällä tukipyyntövastauksia ja sähköposti-ilmoituksia.
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Peter Peter
mr
36 kg
Wasn't delivered. Was refunded. Placed new order. Still waiting. __________________________________________________
2 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Jason Jason
Review
30 kg
Don't ever buy from a company that doesn't have a phone number. There's a reason.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Ms Ms
Mr
50 kg
Very cheaply made plastic collar was broken o.n arrival look for a better product
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Humming Bird Mine Humming Bird Mine
Owner
36 kg
DO NOT BUY ANYTHING FROM THIS COMPANY! - THEY REFUSED TO STAND BEHIND WHAT THEY SELL. This product does NOT hold the weight it says! THIS COMPANY LIES!
0 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.

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