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VEVOR Bike Repair Stand, 38.56 kg Heavy-duty Bicycle Work Stand with 1035-1630 mm Adjustable Height & Magnetic Tool Tray, Foldable Bicycle Maintenance Rack, Shop Home Mechanics for Mountain & Road Bike

Customer Reviews for VEVOR Bike Repair Stand, 38.56 kg Heavy-duty Bicycle Work Stand with 1035-1630 mm Adjustable Height & Magnetic Tool Tray, Foldable Bicycle Maintenance Rack, Shop Home Mechanics for Mountain & Road Bike

38.6 kg

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Charlie johnson Charlie johnson
Decent stand
38.6 kg
I use my stand pretty regularly and it works well. BUT it also has some really obvious oversights that are a bit head scratching. The locking mechanism for the clamp is nylon on nylon teeth (VERY little friction to bite with) and the handle that tightens it up before engaging the lock mechanism (flip the handle) is not able to be tightened up if the mechanism doesn’t fully tighten properly and is a bit loose. Would recommend using something n th clamp to protect the frame, since it’s nylon not rubber that touches the frame
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Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
VEVOR Customer VEVOR Customer
Needs stronger rotation clamps.
38.6 kg
I just got the bike stand today, and while the construction seems to be good, when the bike is clamped in by the seat post you have to make sure the weight is very evenly distributed or it will twist. Unfortunately, the mechanism for adjusting the angle of the bike has relatively small teeth that are made of plastic. The quick release clamps are just not aggressive enough. Because it was good price I will be keeping the stand and I'll try to see if I can make some adjustments to it myself. See the video.
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Mik Mik
Muss nachgearbeitet werden
38.6 kg
Der Ständer ist bei 15 Kg Fahrrad schon von alleine eingeklappt. Die Arretierung oben war zu und ausgearbeitet. Aussäendem hat die Verzahnung nicht gegen Verdrehen gesichert. Ich habe die Aussparungen zu Arretierung tiefer ausgefeilt und die Verzahnung nachgespannt. Jetzt funktioniert er einwandfrei
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Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Ben Klein Ben Klein
Unusable product.
38.6 kg
The stand is not strong enough to keep the bike from tipping forward when clamped. You’re supposed to clamp a bike by the seatpost, and if you do, it will rotate and your bike WILL tip forward in the stand. The clamp mechanism cannot prevent rotation well. I’ve tried several times to contact customer service with no reply. The question isn’t whether this product is junk (it is). The question is whether you’ll be able to reach anyone at VEVOR when you find out for yourself.
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Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vevor Bike Repair Stand
38.6 kg
Advertised to hold a 38kg bike but wont hold a 25kg ebike Price does reflect quality which isnt terrible but useless if doesnt hold claimed weight Credit where credit is due, vevor did refund half the amount in apology
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Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Philip Philip
Mr
38.6 kg
This stand has a variety of issues and has collapsed on me once I would strongly recommend shopping around
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Lannoy Lannoy
Défaut de fabrication
38.6 kg
Après montage du pied je me suis rendu compte qu'il y a un défaut de fabrication, l'assemblage du bras sur l'axe est monté à l'envers, du coup le pied est inutilisable.... j'ai ouvert un ticket mais c'est beaucoup trop long... j'attends qu'on me renvoie la bonne pièce ou un pied complet
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Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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