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VEVOR Baby Gate, 749-1229 mm Extra Wide, 762 mm High, Dog Gate for Stairs Doorways and House, Easy Step Walk Thru Auto Close Child Gate Pet Security Gate with Pressure Mount and Wall Mount Kit, White

Customer Reviews for VEVOR Baby Gate, 749-1229 mm Extra Wide, 762 mm High, Dog Gate for Stairs Doorways and House, Easy Step Walk Thru Auto Close Child Gate Pet Security Gate with Pressure Mount and Wall Mount Kit, White

White 749-1229 mm
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Customer Reviews

4 Out of 5
Based on 88 reviews
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fabharel76 fabharel76
Mauvaises expériences
Black 749-1229 mm
Bonjour Très déçu de ce sites .... mauvais service après vente ... Articles non conformes au description.. À fuir... Après c'est que mon avis personnel mauvaise expérience, c'est tout ......
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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De*** De***
It’s bad quality
Broken . The screws slide out the door doesn’t latch the bottom doesn’t even reach to latch either then I’m still waiting for a reply for a refund . Never again
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
fernandezjavi93 fernandezjavi93
Muy endeble
La verdad en la foto parecía más resistente pero el cierre es muy malo i los tornillos para regular la distancia se aflojan
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para dar seguimiento a este asunto. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que se resuelva el problema. Por favor, revise su bandeja de entrada periódicamente para ver nuestros mensajes.
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Jose Valero Jose Valero
Rota
White 749-1346 mm
Rota 1 Rota 1 Rota 1
Ha llegado rota.
1 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema y hemos estado en comunicación constante con usted al respecto. Le enviamos una solución por correo electrónico y ahora esperamos su respuesta. Le aseguramos que seguiremos haciendo un seguimiento hasta que el problema esté completamente resuelto. Le rogamos que revise periódicamente las respuestas a su solicitud y las alertas por correo electrónico.
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Elizabeth Elizabeth
Crap!! Poor customer service
Ordered the white gate. They sent the black one. Tried to reach out. They asked for a bunch of pictures of the shipping box which I provided. They then proceeded to mark the ticket as solved with no resolution. Zero responsibility accepted for their error. Buyer beware
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Panos Panos
Good but not perfect
White 749-1346 mm
If you are not willing to use all the extensions it is a very good product . I needed a door to prevent a dog from the stairs . Because of the width of the stairs it required all the extensions, that makes the door stable but not too much reliable. So if someone slips at the stairs and try to hold from the door I don’t believe that it will remain at the position
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Dean Pezderic Dean Pezderic
Broken gate
Black 749 - 1346 mm
The gate was bent and could not be installed. I'll try for a refund. The box looked ok but I believe it was the wrong size as well.
0 people found this helpful
Customer Service Reply: We are very sorry. Regarding your product problems, please contact our after-sales team via email and provide relevant pictures or videos. Our after-sales team will try our best to help you solve product problems. Please refer to the contact details in the link below. https://www.vevor.ca/pages/contact-us
Jesus Escalante Lopez Jesus Escalante Lopez
Barrera de seguridad
White 749 - 990 mm
Nunca llegué a recibir ni la barrera ni el reembolso
0 people found this helpful
Customer Service Reply: Hemos notado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya atendido con prontitud. Si tiene alguna otra consulta, no dude en contactarnos nuevamente. Asimismo, le pedimos disculpas por la experiencia logística insatisfactoria que tuvo. Hemos tomado nota de este problema y lo comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Gracias por sus comentarios, que nos ayudan a mejorar nuestros servicios.
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Matt Matt
Looks good but quality isn't there
Black 749 - 1346 mm
Initially I was happy with this baby gate but after a week it started to bend out of shape and my 11-month-old baby can just push on it and it falls over. The tighter you do the bolts up the more it bends. Would definitely not recommend this product, the shorter versions would probably be fine, but the long ones are just no good
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
GUIDI GUIDI
Barriere
Black 749-1229 mm
Bonjour Une personne de chez vous m a dit que je serai rembourse pour ma barrière a 52,99€ A ce jour je n ai toujours rien ! Pouvez vous me rappeler Cdt
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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