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VEVOR Automatic Chicken Coop Door, Battery Powered Chicken Coop Door with Timer & Manual Setting, Anti-Pinch Security, Durable Aluminum Alloy, Chick Run Gate Opener with Waterproof Sealing, Orange

Customer Reviews for VEVOR Automatic Chicken Coop Door, Battery Powered Chicken Coop Door with Timer & Manual Setting, Anti-Pinch Security, Durable Aluminum Alloy, Chick Run Gate Opener with Waterproof Sealing, Orange

Orange

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Tekle Gebrekidan Tekle Gebrekidan
The remote is useless
The remote is useless 2 The remote is useless 2
Bought it in June order #26070100937413314616 The remote failed after a week, the manual it came with it never mentioned how to fix the problem The size is smaller than you see on the screen
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
renee.gerossier renee.gerossier
pouvoir lire la documentation
avec une documentation en fran avec une documentation écrite en français se serais beaucoup mieux ç9 çais se serais beaucoup mieux
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464183332242432] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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Not buying it Not buying it
There is no light sensor- the listing is misleading
Black
The listing says it has a light sensor to open and close (like every other one on the market) this product does NOT. So i’m sending it back
2 people found this helpful
Customer Service Reply: Dear Valued Customer,We have received your ticket regarding this issue and have been in continuous communication with you. We have provided you with detailed instructions via the email associated with your order on how to resolve the issue. However, we understand that these instructions may not have fully resolved the problem yet.Kindly follow the provided instructions and provide us with your feedback on the outcome. If the issue persists, please let us know so that we can further assist you and continue working with you until the issue is fully resolved.
omniasali omniasali
Manuale non in italiano
Manuale non in italiano. Faccio fatica a configurare la porta Prodotto difettoso continua a perdere l'orario impostato e in 2 giorni consuma le batterie. Prodotto deludente
2 people found this helpful
Customer Service Reply: Abbiamo aperto una segnalazione per gestire questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti finché la questione non sarà risolta. Ti invitiamo a controllare regolarmente la tua casella di posta per verificare la presenza di nostri messaggi.
corine.cabanac corine.cabanac
Porte déficiente en attente de remplacement
Black
La porte a été facile à installer et à programmer mais gros problème elle ne s ouvre ou se ferme pas tous les jours. Je suis en discussion avec le SAV pour un échange.... à suivre
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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lhyg lhyg
branchement de l'alimentation nul
AU bout d'une semaine, la volaille m'a sectionné le fil d'alimentation. De plus, la prise USB C est mal positionnée (sous le bandeau) car la volaille n’arrête pas de l'arracher. C'est vraiment regrétable ..
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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somethingisgoingon somethingisgoingon
Don't work properly
Don't buy this. Worked for about a week, then it alternately didn't want to either open og close. After two weeks the battery needed changing but it still only opens or shuts partly. Waste of money
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
alain.segouin alain.segouin
Porte ne s'ouvre pas le main
Black
Bonjour Le 28 août je vous ai acheté une porte de poulailler automatique à 36,80 venor, elle a bien marché une huitaine de jours depuis elle ne s'ouvre pas automatiquement le matin pouvez-vous me trouver une solution Merci A Segouin
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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Kendra Kendra
Don't buy
Orange
Worked great for a couple weeks. Then it started closing a few hours earlier than it was supposed to. Then it stopped opening on time. Its not a complicated machine, its hard to mess up. I've now lost two chickens because they couldn't get in to their food and it took me a day or two to figure out that the door wasn't working correctly. Thought it was going to be an awesome product, unfortunately, it not working correctly cost more than just an unhappy customer, it means that animals suffered.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
tleighmead6 tleighmead6
Doesn’t work for long.
Black
It’s crap. Don’t buy it. Stopped opening a month after I got it. Will not recognize the morning opening setting Originally it was great. Easy installation. Worked. Spend more, get something of quality.
1 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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