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VEVOR Automatic Chicken Coop Door, Battery Powered Chicken Coop Door with Timer & Manual Setting, Anti-Pinch Security, Durable Aluminum Alloy, Auto Chick Run Gate Opener with Waterproof Sealing, Black

Customer Reviews for VEVOR Automatic Chicken Coop Door, Battery Powered Chicken Coop Door with Timer & Manual Setting, Anti-Pinch Security, Durable Aluminum Alloy, Auto Chick Run Gate Opener with Waterproof Sealing, Black

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renee.gerossier renee.gerossier
pouvoir lire la documentation
avec une documentation en fran avec une documentation écrite en français se serais beaucoup mieux ç9 çais se serais beaucoup mieux
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464183332242432] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
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omniasali omniasali
Manuale non in italiano
Manuale non in italiano. Faccio fatica a configurare la porta Prodotto difettoso continua a perdere l'orario impostato e in 2 giorni consuma le batterie. Prodotto deludente
2 people found this helpful
Customer Service Reply: Abbiamo aperto una segnalazione per gestire questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti finché la questione non sarà risolta. Ti invitiamo a controllare regolarmente la tua casella di posta per verificare la presenza di nostri messaggi.
lhyg lhyg
branchement de l'alimentation nul
AU bout d'une semaine, la volaille m'a sectionné le fil d'alimentation. De plus, la prise USB C est mal positionnée (sous le bandeau) car la volaille n’arrête pas de l'arracher. C'est vraiment regrétable ..
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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somethingisgoingon somethingisgoingon
Don't work properly
Don't buy this. Worked for about a week, then it alternately didn't want to either open og close. After two weeks the battery needed changing but it still only opens or shuts partly. Waste of money
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
jussynicole jussynicole
Unreliable
Orange
Chicken door is decent quality. However the settings on it never hold. The clock is always resetting and either not closing at night or will close randomly during the day. This is just extremely unreliable. It’s going to end up killing our chickens one day.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
tleighmead6 tleighmead6
Doesn’t work for long.
Black
It’s crap. Don’t buy it. Stopped opening a month after I got it. Will not recognize the morning opening setting Originally it was great. Easy installation. Worked. Spend more, get something of quality.
1 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Martin Petersen Martin Petersen
Ikke lyssensor
Black
Har ikke lyssensor
0 people found this helpful
Customer Service Reply: Vi har opprettet en sak for at du skal kunne følge opp dette problemet. Kundesupportteamet vårt vil kontakte deg via e-post og gi deg oppdateringer inntil problemet er løst. Vennligst sjekk innboksen din med en gang for å se etter meldinger fra oss.
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Gioele Gioele
Not working after 2 weeks
Orange
The device stopped casually working in the morning, my chicken could not get out, today it does not respond to the pressing of the buttons, but the screen is still on.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
jdlafleur33 jdlafleur33
Faulty coop door
The coop door is easy to install but it's not made very well. The mechanism to hold the door open was faulty. The door would open 60% then get stuck and stop opening. I couldn't fix the issue so I couldn't use this door and had to buy another coop door. I wouldn't recommend this product.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kendra Kendra
Don't buy
Orange
Worked great for a couple weeks. Then it started closing a few hours earlier than it was supposed to. Then it stopped opening on time. Its not a complicated machine, its hard to mess up. I've now lost two chickens because they couldn't get in to their food and it took me a day or two to figure out that the door wasn't working correctly. Thought it was going to be an awesome product, unfortunately, it not working correctly cost more than just an unhappy customer, it means that animals suffered.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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