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VEVOR 9U Open Frame Server Rack, 584.2 to 1016 mm Adjustable Depth, Free Standing or Wall Mount Network Server Rack with 360° Casters, Heavy Duty 4 Post Holds All Your Networking IT Equipment AV Gear

Customer Reviews for VEVOR 9U Open Frame Server Rack, 584.2 to 1016 mm Adjustable Depth, Free Standing or Wall Mount Network Server Rack with 360° Casters, Heavy Duty 4 Post Holds All Your Networking IT Equipment AV Gear

9 U

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Pi*** Pi***
Doet waar het voor dient MAAR
12 U
Doet waar het voor dient MAAR  2 Doet waar het voor dient MAAR  2 Doet waar het voor dient MAAR  2 Doet waar het voor dient MAAR  2
Rack doet waarvoor hij gemaakt is MAAR die schroeven die meegeleverd worden zijn een hel !!! Ik raad het echt niet aan deze in elkaar te zetten zonder handschoenen of zelfs zonder boor MET extra sterke schroef bitjes ik heb 5 bitjes kapot geboord dan noodgedwongen met schroevendraaier verder gegaan tot de blaren op men hand stonden zo stroef gaan die schoeven in de rack!! 1 keer en nooit meer koop ik deze
0 people found this helpful
Customer Service Reply: Bedankt voor uw feedback. Onze excuses voor het ongemak dat u hebt ondervonden. We hebben een specialist toegewezen die binnen 48 uur contact met u opneemt via supportticket [464271121725440] om een ​​passende oplossing te bieden. Controleer het e-mailadres dat aan uw bestelling is gekoppeld en antwoord ons daar.
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Kevin W Kevin W
For the price it's worth it.
10U
Fast shipping and decent price. Fit was a little lacking though. The bolt holes didn't quite line up and screws went in on an angle so that wasn't ideal. Still a sturdy rack though.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Te*** Te***
Not enough screws
12 U
Major complaint is the lack of supplied hardware to actually install anything. They only provide enough hardware for 4 devices or 2 devices if you use both shelves. Over half the unit is useless without the correct hardware. Hardware is cheap to include with the item and they chose not to. Now I have to delay the project more to give someone else money for their mistake.
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Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464277183988736] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
Dean Goodwin Photography Dean Goodwin Photography
Missing parts
12 U
Missing parts. Sent customer service ticket. They said they will get back to me. And they haven't. Very lazy staff. I want a refund!!!
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
NB NB
Decent but not great.... you get what you pay for.
9 U
A few parts were dented or bent. I was still able to assemble the unit. The top cover is also too small, and can only be mounted properly from the back of the unit. I had to turn the rack around so that the covered portion as at the front, and the open section at the back.
0 people found this helpful
rolandskerget rolandskerget
Get what you pay for
9 U
Pieces where bent
0 people found this helpful
Brent Brent
good for the price, but was defective
9 U
good for the price, but was defective 2 good for the price, but was defective 2 good for the price, but was defective 2
Seemed like a good purchase for the price, but after assembling 99% of the rack (which was no easy feat due to the limited and vague instructions), the last threading on the base was defective and the caster would not screw into the base. I contacted customer service and they were supposed to send me a new part (which was semi-frustrating as I would have to disassemble half of the rack to reinstall), but apparently the replacement part got lost in shipping. Customer service informed me and opted to refund me $20 so that I could go somewhere locally and find a part for it. Unfortunately I don’t have the time or desire to put in the extra effort, so now I have a $25 rack that is missing a caster on one side…I will say that customer service was prompt and responsive, but wish they would have just sent me a new item instead of partially refunding me and leaving me to my own devices with an non-functioning product.
0 people found this helpful
Customer Service Reply: Thank you so much for taking the time to share your feedback. We’re very sorry to hear about the trouble you had with the assembly and the defective threading on the base , that’s certainly not the experience we want for our customers. We truly appreciate your patience while our team worked to resolve the issue and understand how frustrating it must have been when the replacement part was delayed in shipping. While we’re glad to hear our customer service team was responsive, we completely understand your disappointment that the situation wasn’t fully resolved. We’ll make sure to share your comments with our team so we can improve our process for handling replacement parts and ensure a smoother experience in the future. If there’s still anything we can do to make this right, please don’t hesitate to reach out ,we’d be happy to help.
Michael Pohoreski Michael Pohoreski
Lack of mounting screws
12 U
Rack seems sturdy. I went for the 12u rack for all the space but am disappointed to find only 8 sets of nuts and bolts. Meaning you can only shelve 4 1u objects. Currently I have my UniFi Firewall, PDU, Switch and with a shelf under it mounted up and have no nuts and bolts left to mount my 2 2u servers with? I have a long server going on the bottum and a smaller one I was going to use the second shelf to hold up but cant even put a single server up with basic network and power equipment mounted.
0 people found this helpful
J J
Sturdy Rack, But "Adjustable Depth" Is Misleading - Use Power Tools
12 U
This is a solid rack overall, but there's a significant issue with the advertised "adjustable depth" feature that potential buyers should know about. The Depth Problem: Despite being advertised as having 23-40" adjustable depth, you can't actually use the full range if you want to install the top plate. The top plate is a fixed size, so if you extend the rack to be deeper, the top plate won't fit. This is a major design flaw and feels misleading. Open Frame Design: The open frame makes it very accessible for working on your equipment, which is a nice feature. Mounting Options: I didn't wall mount it, but it comes with wall mount anchor bolts that look like they would easily hold whatever you could fit in this rack. Assembly: It comes with all the necessary hardware, including an allen key and wrench for the wheels or wall bolts. However, it doesn't include a Phillips head screwdriver for the majority of the bolts. Important Assembly Tip: You'll want to use an impact driver/wrench to install the bolts. I tried doing it by hand and stripped a couple of screws - and I'm a mechanic who works on cars regularly. These bolts are tight and need power tools for proper installation. Quality Control Issues: My unit arrived with some scratches on the metal, and one of the corner brackets was missing a hole. Customer Service: I reached out to customer service about the defective bracket, and they were responsive and sent me a replacement part, which I appreciate. Overall: If you don't need to adjust the depth much or don't plan to use the top plate, this rack will work fine. Just make sure you have an impact driver handy for assembly. The sturdy construction and decent customer service keep this from being a total disappointment. Pros: Sturdy construction Open frame design for easy access Good wall mount hardware included Responsive customer service Comes with most assembly tools Cons: Misleading "adjustable depth" - top plate won't fit at deeper settings Need impact driver for
1 people found this helpful
Sebastiano Sebastiano
Ottimo rapporto qualità prezzo
12 U
Molto pratico, però non ha una struttura pensata per passare i cavi.
0 people found this helpful

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