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VEVOR Handrails for Outdoor Steps, 180cm Length 2 Crossbars Stair Hand Rail Kit, Transitional Stainless Steel Railings w/ Installation Kit, Double-column Staircase Handrails for Seniors,Porch & Deck

Customer Reviews for VEVOR Handrails for Outdoor Steps, 180cm Length 2 Crossbars Stair Hand Rail Kit, Transitional Stainless Steel Railings w/ Installation Kit, Double-column Staircase Handrails for Seniors,Porch & Deck

2 Crossbars 180 cm
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Customer Reviews

4 Out of 5
Based on 309 reviews
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309 Reviews
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Salvador Borràs Salvador Borràs
Barandilla
2 Crossbars 120 cm
Teniendo en cuenta que básicamente la utilizarán personas con edad avanzada y con peso adulto y movilidad "reducida", !deduzco qué!. La platina de fijación és endeble, el cálculo de peso a soportar no está bien hecho y las platinas en el papel están bien, pero a la práctica no!. Como mínimo la soldadura tendría que ser más resistente y la platina un poco más grande y con más grosor. Gracias.
1 people found this helpful
Customer Service Reply: Hola, lamentamos mucho que nuestro producto te haya causado problemas. Entendemos perfectamente lo frustrante que puede ser un fallo durante el uso. ¡Queremos solucionarlo cuanto antes!
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Eddie Eddie
Mr
2 Crossbars 180 cm
Mr 1 Mr 1 Mr 1
Firstly , a thank you to offer me an opportunity to vent my disappointment with this purchase. I contacted Vevor about the incorrect length screws supplied . Despite many emails the replacement screws finally came but exactly the same length as the ones I was complaining about. I had to purchase an over length screw with nuts to hold the horizontal rail to the vertical support. In less than month after it was installed the surfaces of the "stainless steel" started to show rust through out. Not good !!!
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Doityourself Doityourself
Dipl.-Ing.
2 Crossbars 100 cm
Für den Preis i.O. Allerdings ist das Material sehr dünn. Gewinde M6 in 0,5 mm Blechdicke ist ein Unding -Stiftschrauben zur Befestigung der Querstäbe fallen raus, da Gewinde im Blech noch nicht 1/2 Gewindegang hat! Im Ganzen nicht verwunderlich - ist halt Made in China -
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Maalek Maalek
Geen rvs
2 Crossbars 80cm
Het is geen RVS ze zijn binnen een maand al aan het roesten!
0 people found this helpful
Customer Service Reply: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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Gaillard Gaillard
Madame
2 Crossbars 100 cm
Les 2 barres transversale de la main courante ont rouillé au bout de 2 semaines
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Imran fazal Imran fazal
Non danno senso di stabilità
5 Crossbars 150 cm
Prendono ruggine dopo qualche pioggia, forse solo nei punti dove durante l’installazione inevitabilmente si sfrega il materiale. Anche se solidamente ancorate sotto, vibra sopra quando si fa la prova di solidità provando a scuotere la barra sopra.
0 people found this helpful
Customer Service Reply: Ciao! Apprezziamo molto che tu abbia condiviso con noi la tua esperienza di acquisto. Ci aiuta molto a migliorare. Grazie ancora per il tuo prezioso contributo!
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Benoit Benoit
Produit DANGEREUX
No Crossbar 180 cm
A peine installée, une soudure a lâché au niveau de la jonction entre la rampe et le pied. La qualité de la soudure est mauvaise. La personne qui a utilisé la rampe aurait pu tomber lorsque la soudure a lâché. C'était une personne âgée de ,88 ans. Elle aurait pu se faire très mal. Je ne suis pas satisfaite de ce produit.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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DJ DJ
Home Renovator
2 Crossbars 180 cm
Very poor quality. Waste of money. I installed it and within couple of days, I need to replace it. Very flimsy material. Suggest to avoid.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Rodrigo Rodrigo
en solo 3 meses ya tiene oxidacion la barandilla, asi que producto defectuoso. No sirve para exterior
No Crossbar 180 cm
en solo 3 meses ya tiene oxidacion la barandilla, asi que producto defectuoso. No sirve para exterior 1
en solo 3 meses ya tiene oxidación la barandilla, así que producto defectuoso. No sirve para exterior. No la compréis.
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Stefan.david@alstomgroup.com Stefan.david@alstomgroup.com
Rusty
No crossbar 150cm (Install from the side)
Rusty 1
S/steel shouldn't rust,not good quality welding with steel not properly done.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! So sorry to hear our product gave you trouble. We wanna get this sorted for you fast! Also remember that you can contact our Live Chat or our email customer support, to assist you!

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