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VEVOR 62 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.7 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 62 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.7 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

62cc

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Trent Trent
Non running chains aw
Would no start. I coughed like it wanted to a couple of times but she was it. Wouldn’t even start with starting fluid. Changes spark plug, still wouldn’t start. Had to drop off to local guy to fix it. He said carburetor was not getting gas for some reason. He finally got it going but it cost me $56. Will not buy anything else from Vevor
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
ROUS ROUS
Jacques
62cc
Beste, Op 16 oktober 2025 kochten we deze boomzaag. Tot op heden, ondanks ontelbare mailtjes en beloftes van uw diensten , kunnen we de zaag niet gebruiken. Ze kan niet gestart worden. Wij zijn dus zeker niet tevreden over het toestel en de klantenservice.
0 people found this helpful
Customer Service Reply: Bedankt voor uw feedback. Het spijt ons zeer te horen dat u problemen met het product hebt ondervonden. We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Stephen Stephen
Farm work on a budget
First appearance definitely looks cheap, you get what you pay for. The clutch cover nuts are difficult to get to. The chain tensioner is parallel with the bar, difficult to adjust. Saw was hard to start first time but ran great until I ran out of gas. Made about 7 cuts through a 25-30 inch log and was out of gas, this thing is a gas hog! Refill with gas and bar oil and could not get it to crank again. Had to let it sit for about 10mins before it would fire up again. All the pulling on the cord the grommet in the body where the pull cord sits broke and fell apart. The major issue is this saw NEEDS A SPARK ARRESTOR. It caught the wood on FIRE several times and was working in a large log pile. Luckily I had a loader and could spread everything out and put water on it. Im interested in how the smaller saws are with sparks at the front exhaust. This saw is extremely LOUD but it got the job done and the cheap chain held up through white oak and red oak thats been down for at least 10yrs. I will run it until it dies!
0 people found this helpful
Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Christophe Christophe
tronconneuse
62cc
démarre déjà difficilement a froid .des que la machine est chaude ,impossible de la démarrer ,jusqu'a s'en démonter l'épaule . j'ai même essayé au start pilot ,rien n'y fait :il faut attendre qu'elle refroidisse . c'est dommage ,quand elle a démarrer cela fonctionne bien ,mais il faut la demarrer. de l'argent foutu en l'air ; j'ai acheté une STHIL ,c'est le jour et la nuit ;elle démarre au 1er coup ,2 coups, a froid le matin
0 people found this helpful
Customer Service Reply: Bonjour, nous sommes désolés d'apprendre votre expérience et vos commentaires nous sont très précieux. Un ticket d'assistance a été créé afin que notre service client puisse vous contacter directement. Il vous contactera par e-mail et vous tiendra informé jusqu'à la résolution complète du problème. Veuillez consulter votre boîte de réception pour consulter nos messages. Merci de nous avoir permis de remédier à la situation.
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Thomas Dixon Thomas Dixon
Won't run
Have used this a couple times and it stopped bogged down and won't run. Restart it. Try to use it bogs down over and over and over won't stay running
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Steven Nettles Steven Nettles
????
Delivery was a day late. Was packed very well. Easy to put together. But will not start up it has no spark going to spark plug
0 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.
Jason Jason
Under powered, slow cutting
Honestly, you get what you pay for and it isn’t that bad. It’s not comparable to a Husqvarna or Stihl. Maybe a poulan or craftsman. Still, it starts and runs. Good for a 1 time cleanup if a tree falls in your yard.
2 people found this helpful
Customer Service Reply: Dear valued customer, we trust this message finds you well. Following our recent conversations and the agreed-upon terms, we’re writing to inform you that the necessary actions to address your concerns have been completed. We’re truly sorry for any inconvenience or frustration you faced—your satisfaction is incredibly important, and we’re determined to make things right.
Josh freeman Josh freeman
Owner
Used less than hour top handle broke was great until then Won’t let me up load any pictures below
4 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
Jason Jason
Customer
Customer 1
I received my chainsaw and unboxed it, only to find that I wasn’t able to put the bar on the motor. The hole that is drilled in to the bar for the chain tension is not drilled correctly on either side of the bar. I was not able to even use it yet. I have done a couple of text chats with customer service, to which I have no path forward on getting this issue resolved. I tried calling their customer service number a couple of times and got a message saying no agents were available each time. This is very frustrating and I wouldn’t recommend buying any products from this company with how this one has gone. I’m still waiting on an actual response from Vevor. I got and email to review the product before I got an email about the issues I am having.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Ryan Honea Ryan Honea
Broke on the first pull.
Broke on the first pull. 1 Broke on the first pull. 1
Cover on my pull rope broke on first pull.Tried to submit it to customer service with my order number and is saying that my order number is no good.How do I resolve this issue?
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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