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VEVOR 62 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.7 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 62 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.7 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

62cc
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Customer Reviews

3 Out of 5
Based on 3984 reviews
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3984 Reviews
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Johnnovis57@gmail.com Johnnovis57@gmail.com
Owner
Brand new and won't start . I have no spark at the spark plug. Can't get the problem solved with customer service
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Eric Eric
Bof
40 cc
Frein HS à la réception, le réservoir de chaîne fuit à l’arrêt…. Faut pas s’attendre à avoir une machine de marque pour ce prix ….
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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SEIGLE SEIGLE
Grég
Le pot d'échappement a brulé les plastiques carter frein de chaîne et carter pot d'échappement⚠️ : sur du bois sec. Je ne peux pas mettre de photos et vidéo dans la case "Mettre des images"
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Jan-olof Fagerlund Jan-olof Fagerlund
Wont start after short stop
The saw starts easily when cold and runs well. However, if I stop it and let it sit for a few minutes while still warm, it will not start again. I have to wait a long time for it to cool down completely before it will start. This is very frustrating in practical use, as it causes unnecessary downtime and makes the saw unreliable for continuous work.
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Richard Hodges Richard Hodges
Need new chain bar
Chain bar was bent chain would not stay on bar I need a new bar
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mat Mat
Tronçonneuse
58 cc
Reçu jeudi, monté démarrer sans soucis. Essai vendredi abbatu deux arbres, aiguisé la chaîne le soir puis samedi matin je fait tomber un arbre sans problème et le second des étincelles au niveau de la chaîne et la chaîne qui ne tourne plus! Deux utilisation et machine hors service, j'attend de voir la suite car c'est dommage j'étais plutôt satisfait au premier abord...
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Saray Saray
LLEGO DAÑADA
Llegó dañada ,lo tiran por encima de la valla.
0 people found this helpful
Customer Service Reply: Hemos recibido su ticket y nos hemos mantenido en contacto con usted para resolver este problema. Le solicitamos información detallada por correo electrónico para resolverlo y esperamos su respuesta. Le garantizamos que le daremos seguimiento hasta que se resuelva por completo. Por favor, revise las respuestas a los tickets y las alertas por correo electrónico.
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David Zanni David Zanni
Owner
Pull cord broke on the 1st pull. Fixed the rope and had trouble with the rewind mechanism. Other than that the saw worked great
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Ran Merritt Ran Merritt
Logger
Love the saw, but arrived with right side panel cracked. Assembled saw, runs great, love it, but panel will fail. Please send me the right side panel that has the chain brake attached and then good to go.
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Roger Jones Roger Jones
Home owner
I Can't use it yet.. the bar won't fit the power head.. The chain tension adjustment pin will not fit this bar that was sent with the saw.. I'll have to take it to a machine shop to get it fixed.. Very disappointed..
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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