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VEVOR 62 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.7 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 62 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.7 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

62cc
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Customer Reviews

3 Out of 5
Based on 3984 reviews
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3984 Reviews
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wdpatten15@gmail.com wdpatten15@gmail.com
Can't return in store, stay away. Never started out of box.
Can't return in store, stay away. Never started out of box. 1
Brand new out of box, will not run. Spark and spark plug gap are correct. getting fuel, compression is a strong 176psi. Starting fluid does nothing.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused you. Thank you for accepting the proposed solution and for your patience. Our team is currently working on the next steps, and we will provide you with an update as soon as possible. In the meantime, we kindly ask that you continue to monitor the ticket responses and your email for any updates. Thank you for your understanding and continued patience.
Caleb Caleb
Junk
Junk 1
Just got it today, couldn’t get it to start and the starter rope broke after about 15 pulls. I would not recommend buying this thing, as of right now I could have spent less money fixing a good older saw and wouldn’t be sitting here frustrated with this PoS
2 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused you. Thank you for accepting the proposed solution and for your patience. Our team is currently working on the next steps, and we will provide you with an update as soon as possible. In the meantime, we kindly ask that you continue to monitor the ticket responses and your email for any updates. Thank you for your understanding and continued patience.
Nick gibbs Nick gibbs
Chainsaw
Chainsaw 1
When i received my chainsaw the chain tention screw was messed up. I have called, email and called to return my chainsaw or get a new part. The customer service sucks. You can not get someone on the phone. When you email them they cannot resolve the issue.
3 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
Welington castillo Welington castillo
Vevor 62 cc gas chainsaw 10 inch gas
Vevor 62 cc gas chainsaw 10 inch gas 1
I buy this machine for use in P.A. and I only used it twice and it locks when I turn it on. Thank you W.C.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Stephen Stephen
unable to adjust chain
unable to adjust chain 1
Starts and runs Good. However, the chain adjuster binds up making it impossible to adjust the chain.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David Hughes David Hughes
None
None 1
I used the weed eater for 30 minutes and then the gas tank fell off. Apparently the screws came out and vanished.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Raynald Raynald
Tronconneuse
62cc
Tronconneuse 3
Bonne machine dans l'ensemble si ce n'est que le système de blocage de chaine est à demi fondu. Quasiment impossible à démarrer à chaud. Machine puissante mais le démarrage à chaud est un vrai handicape. Pas trouvé de position spécifique pour le démarrage à chaud comme indiqué dans le descriptif de vente
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Isidro Isidro
Espadín dañado
62cc
Espadín dañado 3
Tras cortar varios carros de leña se ha dañado el espadín, llevo años utilizando motosierra y quería uno de bajo coste para emergencias y tras cortar varios carros de leña, unos 2500kg de leña el estadin se ha dañado, queria saber si tiene reemplazo por garantía
0 people found this helpful
Customer Service Reply: Hemos recibido su ticket sobre este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted en un plazo de 24 horas y le ayudará hasta que se resuelvan todas sus necesidades. Esté atento a las respuestas a los tickets y a las notificaciones por correo electrónico.
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Bryan Miller Bryan Miller
Junk out of the box
Never fired once out of the box .getting fuel and spark but won't run ...first .. junk
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Knyiajmuas4 Knyiajmuas4
To see If it's working good.
Just received it and haven't been using it yet.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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