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VEVOR 62 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.7 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

Customer Reviews for VEVOR 62 cc Gas Chainsaw, 508 mm Gas Powered Chainsaw, 2.7 kW Power Chain Saw with Non-Slip Handle, Gas-Powered Chainsaws with Dual Fuel Tanks, For Wood Cutting, Tree Trimming, and Land Clearing

62cc

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ernie_enright ernie_enright
I can not use it
25 cc
There is no way to ajust the tension screw on the saw It looks like a hexagon head but it is filled up
3 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
jonathant738 jonathant738
Sit it on the ground to start it
Sit it on the ground to start it  1
They are good cutting saws but the pull string components are bad
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dennis Phillips Dennis Phillips
Saw broke 2 and time used it
Saw broke 2 and time used it  1
Used twice rope broke won't go in
1 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Go*** Go***
It was no good
58 cc
It was no good  1
Purchased in July 26 - unfortunately it didn’t ever start from out of the box - it had spark it had fuel just never fired - I used ether to get a fire but no luck - I determined that the fly wheel and magnetic pick up for the ignition was “clocked” wrong and was firing close to the bottom of the stroke No spares available for the Chinese motor ?? Vevor did refund after a lot of emails (so thank you) - brand new and went in the bin so no testing at assembly — Gordon
0 people found this helpful
Customer Service Reply: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
ej.rivera79 ej.rivera79
Poor quality
Poor quality  1 Poor quality  1
Came in broke
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
iaodrones iaodrones
It doesn't crank anymore
It doesn't crank anymore  1
The string popped unlocked and wont crank anymore after th 5th use
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Scott Geiszler Scott Geiszler
1/5 – Starter cord snapped on the third pull. Buyer beware.
1/5 – Starter cord snapped on the third pull. Buyer beware. 1 1/5 – Starter cord snapped on the third pull. Buyer beware. 1
I already own their jackhammer and it actually works. That’s why I bought the saw. Put the bar on, mixed 40:1, first start. Three pulls and the starter cord snapped. Never fired. Brand new. Reached out to customer service. They said they’d get back to me in one or two business days. VEVOR can make a tool that holds up. The jackhammer proved it. This chainsaw did not. The “easy start / reinforced rope” claim is marketing. Thin cord, cheap plastic guide, failed immediately—same story a lot of people have with these orange-and-black gas models. If they actually replace the starter or send a new unit, I’ll update. Right now it’s a paperweight that never ran. Buyer beware until support actually does something.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
ab*** ab***
starting
starting 1
this product hits a piece of crap hard to start and doesn’t do the job well
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
cy*** cy***
Poor quality
Poor quality  1 Poor quality  1
Broke the first time I used it. Return process to complicated. So guess I’m out that money. Vacuum sealer chamber vac sucks too can’t get it to seal a bag. VEVOR do better.
1 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
jeanette0882 jeanette0882
This company is not what it’s worth
This company is not what it’s worth  1
Actually chainsaw never worked I will never buy anything from your company a complete ripped off
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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