Customer Reviews for VEVOR 4 Ton Porta Power Kit, Portable Hydraulic Jack with 1.2 m Oil Hose, Auto Body Frame Repair Kit with Storage Case for Car Repair, Truck, Farm

Ordered the hydraulic jack, came completely damaged from shipping, hydraulic fluid leaked out all over. Immediately Contacted vevor with photos of damage. Requested a replacement, not refund bc we really wanted the product, Every email was met with “looking into it, will respond 48 hours. 1st response was an offer of $30usd, nope, 2nd offer $60usd, and said to @bring it somewhere to be fixed! again -no, last offer $90usd…No! At this point, no offer of replacement and with their bs reasons we finally demanded full refund having to remind them of their 30 day refund policy and threats of reporting them, All this bs back n forth wasted 3 weeks of our time! Would have loved to have tried the product but it’s their loss. Will never use them again!

La pompe ne fonctionne pas

Bonjour, J'ai reçu la pompe qui ne fonctionne pas à sortie de l'emballage. J'ai déjà contacté plusieurs fois le service après vente qui m'ont confirmé l'envoi d'une nouvelle pompe. Cela fait plus 1 mois et toujours rien et pas possibilité d'avoir une personne au téléphone. Merci de faire le nécessaire rapidement. Cordialement.

Would not buy. Very cheap made and hard to pump and most of all it doesn’t work straight out of the box the ram leaks down and only works if there’s no weight on it. Very cheaply made.

Aparentemente parece de buena calidad pero solo es eso aparentemente... Se dobla el pistón con solo 5 usos.

Nach ein paar Anwendungen hat sich das Gewinde vom Zylinder gelöst, haben es rechtzeitig bemerkt, kann aber ziemlich gefährlich werden

I ordered 2 packages. Vevor put the wrong address on one of them. It was delivered to the wrong address and when you try to talk with customer you can only text. When I was texting the customer service bot I asked it to compare my delivery address to the FedEx address on the package. It gave a nonsense response and told me to contact the shipper. FedEx said since Vevor put the wrong address on the package Vevor would have to contact them. It's impossible to communicate with Vevors customer service bots so I guess I'm going to lose my money. Won't ever use this worthless badly run company again. Chinese companies are a joke!!!

Absolute piece of junk. Don’t waste your money. Vent after first use. Vevor support told me to “bend it back” before using again.

I bought this product but its doesn't work I need my refund or replacement

I received the Porta Power. It looked good but it did not work. I contacted Vevor and after a few day and making me send them a video of the issue they told me I had to repair it and they offered $20 and a crappy video of how to get the metal filings out of the jack. I did the procedure and told them I wanted $40 for my time. I will not buy from them again.