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VEVOR 4 Ton Porta Power Kit, Portable Hydraulic Jack with 1.2 m Oil Hose, Auto Body Frame Repair Kit with Storage Case for Car Repair, Truck, Farm

Customer Reviews for VEVOR 4 Ton Porta Power Kit, Portable Hydraulic Jack with 1.2 m Oil Hose, Auto Body Frame Repair Kit with Storage Case for Car Repair, Truck, Farm

Red 4 T

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434 Reviews
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MIKE MIKE
12 ton porta Power kit
Red 12 T
II purchased on 11-22-24 and when arrived the Hydraulic Rams Paint was cracking off like it was repainted as if it was a used product. first time I used it the Ram was leaking Hydraulic fluid. I contacted costumer service about the problem and so far it's been VERY POOR SERVICE ! I have read reviews sense, and many people have complained on VERY POOR RESPONSE from the company's handling of problems from products purchased from VEVOR. I have had so far NO answer as to replacing the defective part as of 1-2-24 . my son and I recently built a shop and was looking forward to buying many tools from Vevor to use in our shop, but after the POOR handling of the matter to remedy the Hydraulic Ram Leak, I will not be Purchasing any more Products from VEVOR , nor will I recommend anyone to buy VEVOR tools because of POOR Customer Service.
4 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for bringing your concerns to our attention. We’re sorry for any hassle this has created. For additional support, please go to our "Contact Us" page online, located in the bottom navigation bar. Submit a ticket here for any unresolved problems, and our after-sales team will assist quickly. We appreciate your patience.
Omer Omer
20 Ton Porta Power Kit
Red 20 T
Could not work properly. Vevor insist to negotiate for some refund and keep kit , which I excepted. Now I’m not using Vevor Hydraulic pump, Im using only rest of Vevor 20 ton porta power kit.
0 people found this helpful
Customer Service Reply: Dear valued customer,we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns.We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
D D
Owner
Orange 12T
Owner  1 Owner  1
Many attempts to get case replace BUT KEPT GETTONG THE RUN AROUND. CASE WAS UNUSEABLE.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Lui Lui
.
Red 20 T
Das Produkt ist nie angekommen ! scheint nur als zugestellt auf.
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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technische dienstleistungen technische dienstleistungen
ich
Orange 12T
schön schwer. schön lackiert. schöne scheisse. mit einer luftpumpe kann selbst mein sohn mehr druck aufbauen. das keines der vielen zubehörteile irgend etwas drückt oder hebt, das kann jeder kuhfuss besser. da ich es erst nach langer zeit erstmalig ausgepackt und getestet habe qualifiziert mich zum looser, pech gehabt. hättest es ja zeitnah reklamieren können. es ist sicherlich nur eine kleinigkeit die ich irgendwann selber repariere, so was wie der monteur in china hat nur die eine kugel vergessen, oder eine dichtung, oder hatte einfach zu viel geraucht und einen schlechten tag an seinem ersten tag wo jemand ihm erklärt hat was er tun sollte, eine richtige fachkraft. jetzt kommen sicher viele texte das ich zu dumm wäre es richtig zu bedienen, so in der art ich muss die ablasschraube zudrehen. mit verlaub, wenn ich die noch weiter zudrehe kommt die am anderen ende wieder raus und dann bin ich zweimel looser weil ich es dann selber kaputt gemacht habe.
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Paul Leeson Paul Leeson
Owner
Orange 12T
Right out of the package and the hydraulic cylinder would not hold pressure. I checked the oil level in the pump and it was sufficient for what I needed to do. After reporting this to the company they offered to have me ship it back to wherever it came from and wait for a replacement or refund approximately half the purchase price. I decided in the end to keep the defective tool as a reminder of where not to buy any of my tools in the future.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
Francis Francis
King
Orange 10 T
Used it once and the ram wouldn't retract submitted a warranty claim and was told they couldn't replace the part and offered me a 20 dollar credit. Which dose no good still have a brand new porta power that is useless but i ve got a 20 dollar credit i guess?
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Chaplin’s Chaplin’s
Vérins de carrosserie
Red 12 T
Un vérins que j ai utilisé que deux fois une belle boîte pour le prix c est intéressant mais qualité de travail pas top à déconseiller ou à éviter
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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HARO DIEGO HARO DIEGO
Verins hydraulique 10t
Orange 10 T
La livraison à été rapide. Le colis était complet. Par contre le verin fuite dés sa première utlisation Il ne tiens même pas la pression du propre poids de mon bras. Autant dire que je doute sérieusement de sa qualité. J'ai fait une réclamation au service aprés vente il a trois jours échus Avec n° de commande et une vidéo. Et je n'ai toujour pas de retour de leur part.
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Jorge tavares Jorge tavares
Macaco hidraulico portatil
Orange 12T
O macaco nao esta a funcionar. O oleo esta ok eu tento trabalhar e nao tem forca e recolhe logo que deixo de bombear....com a torneira bem fechada. Nao estou nada satisfeito. A roda de aliviar a pressao vinha partida. Posso enviar video do problema . O meu mail é jorge_branco30@hotmail.com
0 people found this helpful
Customer Service Reply: Pedimos sinceras desculpas pelo incómodo causado pelo nosso produto. Compreendemos perfeitamente a frustração que pode surgir quando se depara com uma falha durante a utilização. Estamos empenhados em resolver esta questão o mais rapidamente possível. Enviaremos uma atualização sobre o seu problema por e-mail; por favor, verifique a sua caixa de entrada para mais informações.
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