Customer Reviews for VEVOR 3x4m Outdoor Retractable Pergola with Canopy, Aluminum Pergola with Retractable Canopy, Modern Pergola with Sun Shade Canopy for Patios, Gardens, Decks, Backyards (Beige)

Overall decent. Lightweight yet fairly sturdy. Easy to assemble. However the area that acts as the cover when the canopy is closed collects so much water that it pools and stretches the fabric. Almost impossible to drain after even a little bit of rain

Product great. Directions given were not for this product. Had to watch you tube to figure it out.

For the price it's hard to beat especially for my use of it. The metal is a little lighter than I was expecting but the overall stability is pretty good and i would buy another one ..instructions for assembly could be a little more clear in certain areas

As cheaply as this thing is made, you would think they could afford to provide a complete kit. Mine was short one small roller/hanger for the canopy and customer service is giving me a runaround about replacing it.

Cheap materials, pain to put up as the instructions were useless . We will see how long she lasts…..

I do not know what the problem is with getting missing parts from vevor. Even though they gave me a partial refund for the missing parts, I would like to know why they could not go to the user manual and look up the parts s I did and send them. Are they too big of an operation to do that or what. I have ordered other items from vevor, with no problems. I just do not understand why this pergola was a problem.

Upon opening and inspecting the components I noticed that the packing caused minor damage (dents in the pillars). Once the parts were laid out there were missing stickers that identify the parts and due to the similarity of the parts it was hard to identify. Moving to the instructions was a nightmare, Very simply pictorials difficult to interrupt. I consider myself very mechanically inclined and I had to disassembly the pergola three times because the instruction were not clear enough. Last but not least, There is a design flaw in the top cover that goes over the shade. There are no holes to drain the rain water off of it. I added 4 gromets to allow drainage otherwise the water pools up and stretch's the material. Finally, it looks good and the wife is very happy with it.

Solid unit no instructions.. on line instructions are garbage and leave a allot out and you have to disassemble to fix .. took 4 days to put together

Was missing one part. Luckily I don’t throw away certain things. Used something in its place. The insert to one of the top beams was missing. I had a piece of metal that I could drill a hole but it did kind of make it little off but not that noticeable. Wasn’t worth the hassle of complaining or sending it back/

The design is stylish. Love the canopy. However it's paper thin aluminum. Would not buy if I knew just how thin the aluminum is. One good wind would probably fold it like a drink can.