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VEVOR 3x4m Outdoor Retractable Pergola with Canopy, Aluminum Pergola with Retractable Canopy, Modern Pergola with Sun Shade Canopy for Patios, Gardens, Decks, Backyards (Beige)

Customer Reviews for VEVOR 3x4m Outdoor Retractable Pergola with Canopy, Aluminum Pergola with Retractable Canopy, Modern Pergola with Sun Shade Canopy for Patios, Gardens, Decks, Backyards (Beige)

3 x 4 m Beige Canopy

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9 reviews
Roy Baker Roy Baker
Cover
3 x 4 m Beige Canopy
Very nice not hard to put but you do need two people
0 people found this helpful
Frank Coletto Frank Coletto
Dad
3 x 4 m Beige Canopy
Directions need better callout on details otherwise great product once assembled.
1 people found this helpful
Tyler smith Tyler smith
Love it besides a few issues
3 x 4 m Beige Canopy
Besides the top caps being loose and sometimes flying off it's been a wonderful addition to our farm
0 people found this helpful
Sam Sam
Good for the price
3 x 4 m Beige Canopy
We were happy with the result of this purchase, even if some minor bumps were present on some parts. Good features for the price, we are satisfied!
0 people found this helpful
Jeff Jeff
Pretty good
3 x 4 m Beige Canopy
Cheap materials, pain to put up as the instructions were useless . We will see how long she lasts…..
2 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Bess Bess
Ms
3 x 4 m Beige Canopy
Attractive, sturdy, arrived in good shape. Instructions are fairly good but some of the drawings are a little vague. Definitely a 2 person job to put together. Detatching the canopy for the winter will be a bit of a pain and will take 2 people, but doable.Overall, pleased.
0 people found this helpful
Ray G Ray G
10 X 13 Pergola
3 x 4 m Beige Canopy
Upon opening and inspecting the components I noticed that the packing caused minor damage (dents in the pillars). Once the parts were laid out there were missing stickers that identify the parts and due to the similarity of the parts it was hard to identify. Moving to the instructions was a nightmare, Very simply pictorials difficult to interrupt. I consider myself very mechanically inclined and I had to disassembly the pergola three times because the instruction were not clear enough. Last but not least, There is a design flaw in the top cover that goes over the shade. There are no holes to drain the rain water off of it. I added 4 gromets to allow drainage otherwise the water pools up and stretch's the material. Finally, it looks good and the wife is very happy with it.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Darryl white Darryl white
Mr
3 x 4 m Beige Canopy
Solid unit no instructions.. on line instructions are garbage and leave a allot out and you have to disassemble to fix .. took 4 days to put together
1 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bruce Bruce
Go by the metric measurements
3 x 4 m Beige Canopy
The pergola is great so far, but go by the metric measurements. I trimmed the legs to fit our space assuming it was 8 feet (96”) like the picture said, but it’s only 7’6” (90”). Other than that, great product.
2 people found this helpful

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