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VEVOR 304.8mm Vinyl Floor Cutter, 16mm Thick Laminate Flooring Cutter with Upgraded Labor-Saving Aluminum-Alloy Lever, Telescoping Support Plate, Cuts Engineered Wood, LVT, VCT, SPC, LVP, WPC

Customer Reviews for VEVOR 304.8mm Vinyl Floor Cutter, 16mm Thick Laminate Flooring Cutter with Upgraded Labor-Saving Aluminum-Alloy Lever, Telescoping Support Plate, Cuts Engineered Wood, LVT, VCT, SPC, LVP, WPC

16 mm

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121 Reviews
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Daniel Delcourt Daniel Delcourt
Hard to Cut 8mm flooring
16 mm
It's harder to Cut my 8mm flooring that i tough, we Have to put a lot pressée, not that easy.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
crowderj crowderj
Not as advertised
16 mm
Does not cut the 12mm laminate that I bought it for. Might be good for the thinner stuff but is advertised to handle the thicker stuff. Tried 2 cuts and neither were straight and usable. Wasted my money on this so beware if you have thicker flooring.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
fiveforks7@yahoo.com fiveforks7@yahoo.com
Cannot assemble the product.
16 mm
I received my order on yesterday. I attempted to assemble the device, but there are no clear instructions to assemble it. I have never experienced this type of problem before. I contacted customer service and got nothing accomplished.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
VLfloor VLfloor
Nota negativa! Lasca as peças!
16 mm
Não posso dar uma avaliação positiva, pois o desempenho da guilhotina não corresponde á descrição, as peças que cortei com a guilhotina (8mm) fizeram-me arrepender de a ter comprado, o corte não é limpo, lasca as peças, portanto, não aconselho!
0 people found this helpful
Customer Service Reply: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
Richard Pippen Richard Pippen
Missing important parts!
16 mm
Missing important parts! 1 Missing important parts! 1 Missing important parts! 1
Missing nuts for the cutting edge guide! This tool is useless without the missing nuts to hold the guide in place! Please use this email to respond to me: ckeroftruf@sbcglobal.net Thanks
2 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Tim gilmore Tim gilmore
Homeowner
16 mm
Does not cut 13.5mm flooring as advertised, waste of money.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Johnny Johnny
geen fijn ding
12 mm
Functioneert niet zoals bedoeld Ik krijg het niet voor elkaar om met mijn gewicht het laminaat te knippen en als het lukt dan is het laminaat beschadigd en stuk. Het is zeer onhandig in gebruik. Het werkt niet naar behoeve.
0 people found this helpful
Customer Service Reply: Hallo! Het spijt ons oprecht te horen dat u een teleurstellende ervaring heeft gehad met onze klantenservice en aftersales, en we nemen uw feedback serieus. Hartelijk dank dat u dit heeft laten weten – uw input is essentieel om ons te helpen dit te verbeteren en onze service te verbeteren. We hebben gemerkt dat het probleem dat u meldde, via e-mail is opgelost. We zijn blij dat uw probleem snel is aangepakt. Mocht u nog vragen hebben, neem dan gerust opnieuw contact met ons op.
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Vin Vin
Pass on this
16 mm
Pass on this 2 Pass on this 2
I was stoked to get this item to install my flooring. Since using it for a couple of days, I've decided to put it away. This item is disappointing in so many ways. Unfortunately, I can't return it, but I'm highly disappointed, and I advise those who are interested to stay away.
4 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Cindy O. Cindy O.
Coupe difficile et imprécise
12 mm
Acheté pour couper du parquet stratifié quick step impressive ultra de 12mm,la coupe se fait mais n'est pas nette et pas parfaitement droite. Un peu déçue d'avoir payé 100€ pour un travail imparfait.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Joseph Joseph
owner
16 mm
i had a 12 inch floor and getting the floor under the blade barely fit. the bar that was supposed to make the floor parallel to the blade had two problems. one it moved the piece so about a half an inch was not cut. the second was there was only one place to secure the guide to the table i had to use a small c clamp to keep the guide square. trimming the long side was not possible for a lot of cuts. this cutter may work for floors under 12 inches. I ended up scoring with my razor knife and breaking the floor much easier than using the cutter . i did the majority of the floor with out the cutter and could have saved the money.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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