Customer Reviews for VEVOR Utility Cart, 550 lbs Load Capacity, 31.3 x 17.7-inch Service Cart, Two-Shelf Heavy Duty Plastic Utility Cart with 360° Swivel Wheels (2 with Brakes), Suitable for Warehouse, Garage, Cleaning

The price was very attractive so I made the purchase. Waited a long time to receive it. One section of the bottom tray was broke off. Two of the four legs were the wrong ones so I had to alter them to make them work. Did not want to go through the hassle of disassembling and returning and waiting a few more weeks for this item so I may do. Extremely hesitant to buy anything from vevor again!!

Arrived with the bottom shelf cracked. I had to use a plastic welder to repair it. Plastic seems thin compared to a similar cart I own. Great size however! I'll just have to be mindful if I'm loading really heavy items on it.

Leider kam der Werkzeugwagen beschädigt. Könnte mit dem Kundenservice nicht ins Gespräch. Wäre ein toller Werkzeugwagen, falls nicht beschädigt.

The instructions are not helpful, it does explain specifically what I have to to. I have to guess what to connect to what. Materials are pretty strong I will not lie. Only problem is the set up and instructions.

The cart was damaged and broke when it was delivered, NOTHING WAS SENT TO REPLACE IT, OF REFUND ME BUT wants to give me $40 for the problem. I REALLY NEED THIS CART. $40 does not solve the problem and offering $40 is Bullsh$# wont let me post a pic... grrrrrr NOT HAPPY

Very sturdy, stable and mobile. Very very poor instructions. Took a lot longer than "20 minutes" to assemble. The main problem is the 4 leg/upright assemblies and their insertion into the bottom shelf. Improper fit and very poorly explained. Each insertion was increasingly more difficult and they also kept falling out as the cart is manhandled to bolt on wheels and screws. Had to go online to find a video and even that guy assembled the legs/uprights incorrectly and had to start over. He used a power tool to tighten bolt and screws and not the provided tool. A hammer would be nice but not absolutely necessary. A philips screw driver is also absolutely required but not provided. Not a problem if assembling in a shop/garage, but more so if doing it in an apartment without access to tools. I tried to add the link to the assembly video on Youtube, but my review was not accepted.

Great product for a great price. Just could use a little more support or reinforcement to secure push handle which just snaps into place.

Very sturdy cart, and assembly directions were clear, though they required additional tools. I really wish the description had mentioned that only two of the wheels swivel. I was looking for all four to swivel, which I would assume is what is meant by \"360 degree swivel wheels (2 with brakes)\" and \"Large 5-inch (12.7cm) diameter swivel casters support 360-degree flexible locking.\" Turns out only the two with locks swivel, making it harder to steer in tight spaces.

The item arrived broken eventhough the packaging was okay , so it wasn't due to transportation. It was due to its poor quality and poor manufacturing or packaging. I requested a return and refund, and Vevor opened a ticket instead of refunding me immediately. Then they kept asking for images, and then after few weeks asked for more images and then asked which partbis that. They kept dragging the issue. Then they start offering to replace the broken part. I refused as i dont want this poor quality item. But they don't listen. They kept offering a small refund, and I refused. They keptnoferring more compensation, trying to bargain and convince me to accept partial refund and to keep the brokennitem , so they don't pay for shipping cost of return. I constantly stated that i do not accept partial refund. I want my full refund but it apoears that their agendabis not to acceptvreturns, even when they sent brokennitems. My advice is that do not buy anything from vevor. Go yo Amazon for their easy return and amazing customer service. VEVOR CUSTOMER SERVICE IS AWEFULL AND YOU WASYE YOURVTIME WHICHNUS MONEY.

Buy this if you are never gonna use it. But if you plan to use it every day steer clear. Says it is good for 550 lbs. It is not goot for 50 pounds. We use to take card board to dumpster three times a day. Bearings in all 4 wheels wore out in 3 months. They gave me a $20 refund but i need to spend more then that to replace the wheels. I sure wont buy another from them.