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VEVOR Swimming Pool Filter Pump 2.5HP, Inground Swimming Pool Pump 1850W, Swimming Pool Pump 148GPM, Single Speed Filter for Spa Water Circulation Above Ground Apply Swimming Pool, Bathtub

Customer Reviews for VEVOR Swimming Pool Filter Pump 2.5HP, Inground Swimming Pool Pump 1850W, Swimming Pool Pump 148GPM, Single Speed Filter for Spa Water Circulation Above Ground Apply Swimming Pool, Bathtub

Customer Reviews

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358 Reviews
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Stephane Meilleur Stephane Meilleur
Good but didn't last long
Good pump but didn't last 2 years
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ana Maria Popescu Ana Maria Popescu
Ms
Ms 1
The product seems used! Has water inside, and some small trash! And is a little damaged! See photos attached!
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Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Saurel Joffrey Saurel Joffrey
Pompe piscine
Bonjour, je suis très déçu de ce produit. Je l'ai reçu la pompe ne fonctionnait pas. Je l'ai contacte il m'envoie une vidéo pour la nettoyer, je le fais elle fonctionne. Déjà un produit neuf j'ai pas besoin de le nettoyer. Pas de geste commercial ! Sauf, ce qu'ils disent pas, c'est quelle fais sa tout les 3 semaines. Donc il faut être patient et la démonté, nettoyager, remonter !!! Un vrai casse tête. Et maintenant elle commence à me faire un bruit de ferraille quand elle tout, depuis 3 mois que je l'ai. Je pense pas qu'elle fera l'été prochain. Extrêmement déçu de cet achat !
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Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Rogerio Rogerio
Bomba de piscina
Não fonciona muito bem as ligações
0 people found this helpful
Customer Service Reply: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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agibassier agibassier
Fonctionne pas très longtemps
Pompe HS au bout d'un mois très déçu de mon achat
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Rachel Rachel
BEWARE
Buyer Beware: Premature Motor Failure & Insulting Customer ServiceI purchased a VEVOR 2.5 HP pool pump, and the motor completely failed and seized up after only 15 months. Out of those 15 months, it was only actually operated for about 4 months total. When I contacted customer service about this premature mechanical failure, they gave me the runaround and offered a ridiculous, insulting $26 reimbursement. They refuse to let me speak to a manager to properly resolve this dispute. Do not waste your money on this product unless you want a locked-up pump and zero accountability from the company.
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Customer Service Reply: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
POed Customer POed Customer
Upset Customer
I purchased this pump in 2025, it stopped working. We purchase the the extra protection plan. Well instead of replacing the model, they only gave $65 credit as they no longer carry this anymore.. So beware of the protection plans from Vevor. They are worthless. We paid over $140 for this product.
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Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Garry Garry
Williams
Not great! Stopped working after 8 months.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Traxler Christian Traxler Christian
Herr
Ist eine sehr leistungsstarke Pumpe aber mit einem zu lauten Geräuschpegel wurde gegen eine leisere ersetzt und diese dient als Reservepumpe. Preis Leistung wäre super wenn die Pumpe leiser wäre leider
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Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Nuno Rosa Nuno Rosa
Mr
The pre-filter lid is not effective; it lets water through. The pump itself works well. Pumps with good power so far after two weeks in the job. Its not very silent.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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