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VEVOR Gravity-fed Water Filter System, 2.25G 304 Stainless-Steel Countertop Water Filtration System, Reduces Lead and up to 99% of Chlorine, with 2 Carbon Filters/Spigot/Stand, for Home Camping RV

Customer Reviews for VEVOR Gravity-fed Water Filter System, 2.25G 304 Stainless-Steel Countertop Water Filtration System, Reduces Lead and up to 99% of Chlorine, with 2 Carbon Filters/Spigot/Stand, for Home Camping RV

No Activated Carbon + Ultrafiltration Membrane Filter Cartridge 8.5 L

Customer Reviews

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philip philip
Je ne recommande pas
No Activated Carbon + Ceramic Filter Cartridge 8.5 L
Déçu du produit, pour le prix rien d'étonnant. "Inox" pas de qualité alimentaire, les filtres laissent une forte odeur et un fort goût à l'eau qui du coup n'est pas très buvable... Je les ai rincé, jeter 4 fois la filtration, rien à faire, ça sent le charbon et en a le goût. Je réfléchis à comment reconvertir...
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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Jessika Jessika
Missing crucial parts..
Yes Activated Carbon + De-Fluorination Filter Cartridge 8.5 L
I was so excited when my filter arrived, only to find it was missing a rubber washer crucial to creating a seal. Too bad.. otherwise would be 5 stars, now it is unusable.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
devoille romuald devoille romuald
Fontaine filtrante
Yes Activated Carbon + De-Fluorination Filter Cartridge 8.5 L
Colis jamais reçu, impossible d'avoir un agent en personne au téléphone.. juste un chat qui ne comprends rien.. Obligé d'appeler moi même ( appel payant 25 min 😡) et obligé de prouver de moi même que le colis n'est jamais arrivé.. J'étais bon client.. maintenant je ferai attention
2 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Grace Grace
Didn't send all the parts & the online chat is useless
Yes Activated Carbon + De-Fluorination Filter Cartridge 8.5 L
First of all, all they give are installation pictures.There are no actual installation instructions & the pictures are teeny , tiny , so if you're older or if you have any dexterity issues , you're probably going to want somebody else to do this or not order at all , it has been a nightmare so far. Second, because the pictures are so teeny, tiny and difficult to see I had to redo the washers multiple times before anything would work on the filters. And then after I put the spigot in 3 different times I finally watched a video not produced by the site but produced on YouTube and found out, I'm missing a metal washer. I checked the vevor directions in sure enough.I should have metal washers. Immediately I contacted the chat online.Because it is a weekend and was basically told most customers get an email in 1 to 2 days. Most not all , so how long is it going to take to get a metal washer? I don't understand why the person on the chat has no actual power to order a part and immediately ship it out. I should've ordered something "Made in the USA "of this type. So far , this portion of my experience has been ridiculous.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Barbara Jones Barbara Jones
Water purifier
Yes Activated Carbon Filter Cartridge 8.5 L
I contacted the company because it was leaking, but never got a response back
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Gail Lenz Gail Lenz
Filters
Yes Activated Carbon + De-Fluorination Filter Cartridge 8.5 L
There is no way to tell if the filters are working and no way to tell when they are bad.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Lindsey Lindsey
Vind het echt zuiver smaken
Yes Activated Carbon + De-Fluorination Filter Cartridge 8.5 L
Ben echt erg blij met mijn aankoop,het water smaakt echt zuiver ,en makkelijk te onderhouden je moet natuurlijk wel de onderste laag 1x in de 3 dagen eruit gooien .top ding ,geen zorgen meer om drinkwater of uit plastic troep flessen,en de prijs is ook top..bedankt vevor
0 people found this helpful
Customer Service Reply: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons om te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
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Audrey Bryson Audrey Bryson
Having issues
Yes Activated Carbon + De-Fluorination Filter Cartridge 8.5 L
We’ve been using it the water taste good, but it is incredibly slow having to do multiple troubleshoot and having variable changes in flow. It’s kind of annoying since you need water all the time every day. Not a lot of info out there on them either … using ChatGPT will update if changes but seems high maintenance
1 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Roger Cabana Roger Cabana
Endommager
No Activated Carbon Filter Cartridge 8.5 L
Le produit était bossé pas esthétique mais fonctionne
0 people found this helpful
Customer Service Reply: Cher client, merci de votre retour. Nous sommes sincèrement désolés des difficultés rencontrées avec ce produit. Pour obtenir de l'aide, veuillez consulter notre page « Contactez-nous » en ligne, accessible depuis la barre de navigation inférieure. Pour tout problème non réglé, envoyez-y un ticket. Notre équipe de soutien vous contactera par courriel et vous tiendra au courant jusqu'à sa résolution. Nous vous remercions de votre compréhension.
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Derek Derek
Mr
Yes Activated Carbon Filter Cartridge 8.5 L
Looks great. Haven't been able to use it yet. Told vevor that the nut is to big for the thread of the tap. Also sent them a video but 5 days later still not working.
2 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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