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VEVOR Gravity-fed Water Filter System, 2.25G 304 Stainless-Steel Countertop Water Filtration System, Reduces Lead and up to 99% of Chlorine, with 2 Carbon Filters/Spigot/Stand, for Home Camping RV

Customer Reviews for VEVOR Gravity-fed Water Filter System, 2.25G 304 Stainless-Steel Countertop Water Filtration System, Reduces Lead and up to 99% of Chlorine, with 2 Carbon Filters/Spigot/Stand, for Home Camping RV

No Activated Carbon + Ultrafiltration Membrane Filter Cartridge 8.5 L

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324 Reviews
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Marika Marika
Provides very good water
Yes Activated Carbon + Ultrafiltration Membrane Filter Cartridge 8.5 L
This was a gift for relatives who live in a rural area where there is poor quality water. The recipients had difficulty in assembling the water filter system as they said the instructions were not accurate and were confusing. They have now assembled the system and say it works well and the water taste and quality is excellent. (I did not open the box before giving it as a present, so cannot comment on the accuracy of the instructions, but they are technically adept people so assume there was some genuine problem.)
1 people found this helpful
abelard0 abelard0
Cuidado con los filtros que vienen con el equipo
No Activated Carbon + Ultrafiltration Membrane Filter Cartridge 8.5 L
El equipo muy bien, los filtros que vienen con el me llegaron partidos, tuve que unirlos con cinta para no tener que tirarlos. A partir de ahí todo correcto
1 people found this helpful
Customer Service Reply: Hemos creado un ticket para dar seguimiento a este asunto. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que se resuelva el problema. Por favor, revise su bandeja de entrada periódicamente para ver nuestros mensajes.
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lynleychristian lynleychristian
Customer Service Useless for missing parts
Yes Activated Carbon Filter Cartridge 8.5 L
Customer Service Useless for missing parts 3 Customer Service Useless for missing parts 3 Customer Service Useless for missing parts 3
Was missing one of the silicone washers. I've gotten the runaround for a week from their customer service. Therefore: I can't even complete putting it together.
2 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
ap*** ap***
Filtres, et site à revoir ! ..
No Activated Carbon Filter Cartridge 5.5 L
La qualité du filtre inox est très très correcte et doit ètre similaire à ce qu'on trouve ailleurs sur les sites spécialisés , ... avec l'avantage du prix . (Tous les autres ont des prix exorbitants ). . Les cartouches filtrantes par contre sont hyper basiques (10 microns !) donc ne filtrent pas grand'chose . .. Et le manuel illisible (microscopique) et en anglais uniquement. ..... ......... Je baisse la note car le site est juste une horreur, un casse-tete , on peut y passer des heures à tourner en rond ... à chercher le service client , attendre des réponses .. incomplètes , recommencer et recommencer, ne pas retrouver les commandes (expédiées = il y en a plus !), + ne pas pouvoir laisser de commentaire car ça marque qu'il n'y a pas eu de commandes ! ... Donc de grands progrès à faire !
3 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Gerard Gerard
Good Filter, but not filter the flawours
Yes Activated Carbon Filter Cartridge 8.5 L
Good Filter, but not filter the flawours, it still the bad taste of Barcelona's water.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Hector Hector
Filters Issues
No Activated Carbon + Ceramic Filter Cartridge 8.5 L
The unit worked properly for the first few weeks and then it did not gravity filter water efficiently. After I filled the reservoir tank to capacity, the next day it had only filtered 1/4 of the capacity of the reservoir. The catch tank was only less than half full. I followed the instruction manual to the T on how to assemble the unit. I can't figure out why the filters are not performing as they should. I don't want to buy replacement filters with only over a month of usage. So inefficient.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nelly G. Nelly G.
Peu d'eau filtrée
Yes Activated Carbon + De-Fluorination Filter Cartridge 8.5 L
Déçue que seulement un tiers environ de la quantité d'eau mise dans le récipient du haut puisse être filtrée et déscende dans la partie basse. En effet, la filtration du fluor se fait par les filtres hauts hermétiques sur les côtés : l'eau ne rentre que par le dessus. Je n'ai vu cette précision nulle part et m'attendais à des filtres en céramique du type Berkey. Donc un bon prix mais pas vraiment ce que je voulais.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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Karen Steelmon Karen Steelmon
Ms
No Activated Carbon Filter Cartridge 8.5 L
Really dumb design. Awkward and difficult to refill. Difficult to clean. Hard to believe any Engineer thought this was a good idea. Cheap steel. And most importantly, im not sure the filters are effective. The water that goes through isn't that great. There are better options. For the money this costs you could get a way better product.
1 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
colm18 colm18
Missing parts
Yes Activated Carbon + Ultrafiltration Membrane Filter Cartridge 8.5 L
Missing parts 1
Overall the quality seems excellent for the price. Unfortunately the product was delivered with two small but vital washers missing . I have been trying to resolve this issue over the last few days with customer support but just keep getting sent around in circles despite sending photos and multiple emails. Very frustrating. With the two washers I would expect to rate this highly but as it stands it cannot be used as I received it. Uptate 15th October: Still no sign of this being resolved.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
María María
No recomendable
Yes Activated Carbon + De-Fluorination Filter Cartridge 8.5 L
No recomendable  2
Tuve que devolverlo, después un día , cuando el agua se filtró, la parte del tanque donde el agua queda acumulada comenzó a oler a col podrido y tener un color turbio, a parte de salir como unas "burbujas". Que que quede el filtro del recipiente de abajo dentro del agua, tampoco creo que es bueno, teniendo en cuenta que es plástico. Eso si, después de varios intentos de hablar con att al cliente, han sido resolutivos y me devolvieron el dinero ( tras decirles que los denuncio, que no me hacían caso ) .
2 people found this helpful
Customer Service Reply: ¡Hola! Lamentamos mucho que su experiencia con nuestro servicio posventa y atención al cliente haya sido decepcionante, y tomamos sus comentarios muy en serio. Le agradecemos enormemente que nos lo haya comentado; su opinión es fundamental para ayudarnos a solucionar este problema y mejorar. Hemos notado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya resuelto con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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