Customer Reviews for VEVOR 16U Open Frame Network Rack, 585 mm Depth, Wall Mounted or Floor Standing Server Rack, Heavy Duty 4 Post, with Vented Shelves & Mounting Hardware, Holds All Your Networking IT Equipment AV Gear

It's a great quality server rack except for the wheels. They're imploding on themselves not two weeks after assembly with minimal equipment installed. Only get this rack if you plan on tossing it on the ground. Otherwise it's simple but tedious to build, overall worth it but I really wanted it to be mobile. Can't give more than three stars, that's a major fail.

This rack would be fine for extreme light use. I put a 2U server, 2U JBOD, 1U switch, and a 2U UPS. With all of that installed with the heaviest on bottom I came to finish installation the next morning to find the rack and evening tipped over (luckily there was no power yet and no equipment was seriously damaged). Upon inspection I noticed that the tiny wheels had bent the screw in point, contorted the frame and forced me to take off said wheels. This frame would be ok for mounting things in a home setting but I could never recommend this for more than that.

Pieces where bent

bon rapport qualité prix, mais la structure est quand même assez "souple".

So I purchased to house my two servers. It says it’s expandable to fit up to 40” and it does. But it provides no support for a 30” server. Of course I can probably make something or buy sliders. But why wouldn’t they provide all the necessary needs to support a larger server but within the racks specs. See attached picture the product itself is fine and will still recommend for standard use.

On the whole its fine for the price however the wheel mounts are just a nut with 2 tack welds holding them onto the rail from above. 2 broke off wheeling it into position with less than 30kg of equipment in it. Ended up taking them off and sticking other stick on feet on. Whatever weight rating they claim will not be with the casters attached

Seemed like a good purchase for the price, but after assembling 99% of the rack (which was no easy feat due to the limited and vague instructions), the last threading on the base was defective and the caster would not screw into the base. I contacted customer service and they were supposed to send me a new part (which was semi-frustrating as I would have to disassemble half of the rack to reinstall), but apparently the replacement part got lost in shipping. Customer service informed me and opted to refund me $20 so that I could go somewhere locally and find a part for it. Unfortunately I don’t have the time or desire to put in the extra effort, so now I have a $25 rack that is missing a caster on one side…I will say that customer service was prompt and responsive, but wish they would have just sent me a new item instead of partially refunding me and leaving me to my own devices with an non-functioning product.

The wrench didn't fit the bolts, the shelves felt super flimsy and floppy, in the corners there are these things you are supposed to attach to support it but they make half of the screw holes unreachable, none of the holes come tapped, the directions made no sense, because the wrench wouldn't fit the bolt i couldn't even get the wheels on, overall just a terrible assembly process with a subpar end result, I am completely disappointed.

The unit looked great and economical on the website, however, the screw holes did not align. And the screws don't fit the existing holes where they DO align. The entire thing is a terrible paper weight now. And - because they required a video submission in mp4 format, I couldn't get the refund request submitted in time so now I am waiting to see if they will even let me return it or get a refund. It's total JUNK.

I received the item on time and was eager to assemble it. That’s when figured nuts and bolts are missing. Without washing any time I tried to contact support and surprised to know that there is no phone support and then created a ticket and ticket support response needs 48 hours and every time I was asked to send pictures of the product and package. I did all still no resolution.. the vevor support process is not up to the mark .. I am thinking of returning it and get the refund..