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VEVOR 15U Open Frame Server Rack, 23-40 in Adjustable Depth, Free Standing or Wall Mount Network Server Rack, 4 Post AV Rack with Casters, Holds All Your Networking IT Equipment AV Gear Router Modem

Customer Reviews for VEVOR 15U Open Frame Server Rack, 23-40 in Adjustable Depth, Free Standing or Wall Mount Network Server Rack, 4 Post AV Rack with Casters, Holds All Your Networking IT Equipment AV Gear Router Modem

15 U

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NB NB
Decent but not great.... you get what you pay for.
9 U
A few parts were dented or bent. I was still able to assemble the unit. The top cover is also too small, and can only be mounted properly from the back of the unit. I had to turn the rack around so that the covered portion as at the front, and the open section at the back.
0 people found this helpful
Skyler Granger Skyler Granger
It works
20 U
It’s a great rack for my home lab stuff. Was very easy to assemble and adjust the width to fit my servers. The castors are very nice as well and all 4 are locking casters which is a huge plus. I would definitely recommend for the price. My only complaint is mine came damaged with scratches and bent pieces due to poor packaging. I was in a rush to get my stuff set back up so I made due and bent things back to how they should be. Otherwise I’ve had no problems with it.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
VEVOR Customer VEVOR Customer
Buy Your Own Rack Screws and Cage Nuts!!!
12 U
Assembly takes a while due to odd angles you need to be at to reach the screws. You should heed the warning the guide gives and use 2 people. The reason for 3 stars is because the included hex screws for mounting are WAY too short. The 12mm length is a joke. Buy your own screws and cage nuts!
0 people found this helpful
XuanWuUnlimited XuanWuUnlimited
Great Frame - Trash Wheels
20 U
It's a great quality server rack except for the wheels. They're imploding on themselves not two weeks after assembly with minimal equipment installed. Only get this rack if you plan on tossing it on the ground. Otherwise it's simple but tedious to build, overall worth it but I really wanted it to be mobile. Can't give more than three stars, that's a major fail.
0 people found this helpful
C's Computing C's Computing
Eehh
20 U
This rack would be fine for extreme light use. I put a 2U server, 2U JBOD, 1U switch, and a 2U UPS. With all of that installed with the heaviest on bottom I came to finish installation the next morning to find the rack and evening tipped over (luckily there was no power yet and no equipment was seriously damaged). Upon inspection I noticed that the tiny wheels had bent the screw in point, contorted the frame and forced me to take off said wheels. This frame would be ok for mounting things in a home setting but I could never recommend this for more than that.
0 people found this helpful
rolandskerget rolandskerget
Get what you pay for
9 U
Pieces where bent
0 people found this helpful
Brian Brian
Not bad but misleading
12 U
So I purchased to house my two servers. It says it’s expandable to fit up to 40” and it does. But it provides no support for a 30” server. Of course I can probably make something or buy sliders. But why wouldn’t they provide all the necessary needs to support a larger server but within the racks specs. See attached picture the product itself is fine and will still recommend for standard use.
0 people found this helpful
Brent Brent
good for the price, but was defective
9 U
good for the price, but was defective 2 good for the price, but was defective 2 good for the price, but was defective 2
Seemed like a good purchase for the price, but after assembling 99% of the rack (which was no easy feat due to the limited and vague instructions), the last threading on the base was defective and the caster would not screw into the base. I contacted customer service and they were supposed to send me a new part (which was semi-frustrating as I would have to disassemble half of the rack to reinstall), but apparently the replacement part got lost in shipping. Customer service informed me and opted to refund me $20 so that I could go somewhere locally and find a part for it. Unfortunately I don’t have the time or desire to put in the extra effort, so now I have a $25 rack that is missing a caster on one side…I will say that customer service was prompt and responsive, but wish they would have just sent me a new item instead of partially refunding me and leaving me to my own devices with an non-functioning product.
0 people found this helpful
Customer Service Reply: Thank you so much for taking the time to share your feedback. We’re very sorry to hear about the trouble you had with the assembly and the defective threading on the base , that’s certainly not the experience we want for our customers. We truly appreciate your patience while our team worked to resolve the issue and understand how frustrating it must have been when the replacement part was delayed in shipping. While we’re glad to hear our customer service team was responsive, we completely understand your disappointment that the situation wasn’t fully resolved. We’ll make sure to share your comments with our team so we can improve our process for handling replacement parts and ensure a smoother experience in the future. If there’s still anything we can do to make this right, please don’t hesitate to reach out ,we’d be happy to help.
Spleenster Spleenster
Wouldn't recommend buying this
20 U
The wrench didn't fit the bolts, the shelves felt super flimsy and floppy, in the corners there are these things you are supposed to attach to support it but they make half of the screw holes unreachable, none of the holes come tapped, the directions made no sense, because the wrench wouldn't fit the bolt i couldn't even get the wheels on, overall just a terrible assembly process with a subpar end result, I am completely disappointed.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Justin Blethrow Justin Blethrow
Dr
15 U
The server rack welds for the caster mounts broke off immediately when loaded to 20% of claimed weight limit, rendering it useless immediately after a lot of assembly work.
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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