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VEVOR Heavy Duty Metal Carport, 4 x 8 x 3.15 m Outdoor Carport with Galvanized Steel Frame & Roof, Car Tent Garage Shade with Removable Sidewalls, Multi-Use Car Shelter for Pickup, Boat, Car & Tractors

Customer Reviews for VEVOR Heavy Duty Metal Carport, 4 x 8 x 3.15 m Outdoor Carport with Galvanized Steel Frame & Roof, Car Tent Garage Shade with Removable Sidewalls, Multi-Use Car Shelter for Pickup, Boat, Car & Tractors

4 x 8 m
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Customer Reviews

3 Out of 5
Based on 71 reviews
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71 Reviews
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Kelly Kelly
Lasted one month only
3.6 x 6 m
Lasted one month only 1 Lasted one month only 1 Lasted one month only 1 Lasted one month only 1
Not for Canadians. The metal roofing goes in the wrong direction. Yes I removed the snow load regularly. This was from just one storm. Not stable, not strong, not for Canadians.
28 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
rick rick
missing in action
4 x 8 m
never ever received it
1 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
rick rick
missing in action
4 x 8 m
I never received it
1 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
John John
Not made for Canadian Winters
3.6 x 6 m
First winter with this unit and roof has buckled under snow load, not a snow load that I would consider untypical for Canada. Price was right, but just can't handle snow loads that we get here in Canada.
4 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
hotrod hotrod
mr
3.6 x 6 m
materials appear to be good quality. The manual is an absolute joke! lack of clear description and instructions
2 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
Phil Phil
CTIO
3.6 x 6 m
Ordeed it. received teh rool panedl, kept on receinving notices of delery delays Still dont have the ribbing wiating!!!!!
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this . Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Pourya Pourya
Extremely flimsy
3.6 x 6 m
First, at some point in the assembly, you will have to lift the roof and install the legs. At this point, the roofing is about 200lb. So you need 3-4 people to lift it from the 4 corners. It is extremely flimsy. It wobbles even with no wind. The first modest spring wind of Missouri completely deformed it. Currently I have my tractor holding it from one side and the excavator from the other side just so that it does not completely collapse. I need to find 4-5 people so that we can lift it and lean it to a building to prevent it from collapse and so that the building holds its weight during winds. If I had known it was this flimsy, I would not have purchased it.
5 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nicole Nicole
Not heavy duty
3.6 x 6 m
Roof leaks even after adding sealant etc. not good for snow load as doesn't slide off and too flimsy to support more than a foot of snow so have to keep clearing it regularly. Metal frame bent and started leaning after just a couple snow falls. Do not recommend this product, especially for the price. Our tarped one held up much longer than this did.
6 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
rick fatigate rick fatigate
Car port
3 x 4.5 m
Not happy with your company receive paddles that were dented. I sent pictures got a confirmation that they were warranty. I never heard back from anybody if there’s no phone number to call anybody.. Thanks Rick
2 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Peter Ettinger Peter Ettinger
Carport
3.6 x 6 m
Don’t buy they crap does not hold any weight mine collapsed with only 6 inches of snow on it. What good are they? They’re no good. Stay away.
6 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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