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VEVOR Firewood Rack with Waterproof Cover, 383 x 36 x 117 cm Outdoor Firewood Holder, 660lb Weight Capacity, 1/2 Cord Log Holder, Half-Covered, Powder-coated Wood Storage Rack for Fireplace Deck

Customer Reviews for VEVOR Firewood Rack with Waterproof Cover, 383 x 36 x 117 cm Outdoor Firewood Holder, 660lb Weight Capacity, 1/2 Cord Log Holder, Half-Covered, Powder-coated Wood Storage Rack for Fireplace Deck

383 x 36 x 117 cm
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Customer Reviews

4 Out of 5
Based on 377 reviews
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377 Reviews
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David Phaneuf David Phaneuf
Not very sturdy
No Covered 2.42 m
Well it kinda cheap yea once put together it's kinda rigid. I guess I'll load it with wood and see if it holds up.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback! We strive to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts.To ensure your feedback is properly addressed, we will create a support ticket for your case. Our customer support team will contact you via the email associated with your order within 24 hours and keep you updated throughout the process, and work with you until the issue is fully resolved. Please keep an eye on your inbox for our messages.Thank you for your understanding and support. We truly appreciate your patience and the opportunity to assist you.
rodolphe rodolphe
Beau produit mais pas solide
Beau produit mais pas solide 2
Produit expédié et livré à la vitesse de la lumière en trois jours. Pas de difficulté spéciale pour le monter contrairement à tout ce qui est raconté dans les commentaires précédents. J’ai mis une demi-heure avec une bonne visseuse. Une fois monté et rempli force est de constater que les parois latérales plient sous le poids des bûches. Pourtant je n’ai pas rempli plus que ça voir les photos jointes. Je suis déçu car je pense que dans deux ans, le produit sera cassé. La peinture a sauté où le métal plie. Cela va certainement rouiller dans les mois ou les années à venir. Je ne recommande pas ce produit.
4 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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berthier.limoges berthier.limoges
Manque une pièce
383 x 36 x 117 cm
Manque une pièce 1
Erreur dans le nombre de pièces Au lieu de 2 de chaque, il y en a 3 et 1, article donc impossible a monter. A voir l'efficacité du service client, j'adapterai mon appréciation dans les jours a venir
3 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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gfrank8151 gfrank8151
You very well may not get what you ordered.
383 x 36 x 117 cm
The Vevor Firewood Rack with Waterproof cover 150x14x46 is what I ordered and what I got was a Folding door gate. I am trying to get this resolved however I'm having trouble getting all the pictures together that they are requiring in order to resolve my issue.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are waiting for your response by support ticket #[Ticket Number 1793046225103], please reply to us ASAP. We usually reply to you within 48 hours after receiving your response.
Samuel R Samuel R
ARTICLE MANQUANT DANS MA LIVRAISON !!!
No Covered 1.22 m
Il manque ce produit dans ma livraison !!!!!!!!!!!
0 people found this helpful
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dschaller0765 dschaller0765
Terrible customer sevice
Fully Covered 2.57 m
Missing parts and Vevor would not send parts without a lot of work on my part… Customer service is non existant!!
0 people found this helpful
Customer Service Reply: Thank you for your feedback; we take your concerns regarding your after-sales service experience very seriously. This matter has been escalated for investigation by a dedicated representative. We will complete our review within 12 hours and reach out to you via support ticket #464183948359680. Please keep an eye on the email address associated with your order and respond to our message; we will work to provide you with an appropriate solution.
Da*** Da***
Support bois Vevor
Fully Covered 2.57 m
J'ai commandé cet article le 17 août, je l'ai reçu le lendemain, bravo ! Par contre je ne peux pas encore l'installer car sur un des supports longs, les trous ne sont pas alignés. J'ai contacté l'assistance aussitôt qui a été très réactive mais la livraison de la pièce de remplacement se fait attendre... A part ça, la bâche semble de meilleure qualité qu'il y a 2 ans. J'avais commandé 2 supports chez Vevor, les bâches sont maintenant foutues. J'aurais apprécié un petit geste commercial. J'en ai quand même commandé un autre ce matin. Je ne suis pas rancunier aujourd'hui... :)
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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Wendall Hinkley Wendall Hinkley
Firewood rack
383 x 36 x 117 cm
Everything was great except for the zippers they didn't even last one season
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Lord Zord Lord Zord
Very nice rack. Tarp is ok
383 x 36 x 117 cm
I bought a different brand that was like $20 more and this one. They are both built rather strong. The tarp on this one is ok, but if I had to do it again I would probably buy the other one for $20 more. (My 3 stars is for an average rating, 3 stars looks bad, but it's like a grade of a C and I would give this a C+. Nothing at all to complain about but nothing wow either.
0 people found this helpful
davethomas davethomas
Time will tell
383 x 36 x 117 cm
Easy to construct & cover seems decent quality. Not 5 stars as metal frame is showing ageing signs after a couple of months. Be interesting to see how it copes with a British winter
0 people found this helpful

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