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VEVOR Heavy Duty Metal Carport, 3 x 4.5 x 3.15 m Outdoor Carport with Galvanized Steel Frame & Roof, Car Tent Garage Shade with Removable Sidewalls, Multi-Use Car Shelter for Pickup, Boat, Car & Tractors

Customer Reviews for VEVOR Heavy Duty Metal Carport, 3 x 4.5 x 3.15 m Outdoor Carport with Galvanized Steel Frame & Roof, Car Tent Garage Shade with Removable Sidewalls, Multi-Use Car Shelter for Pickup, Boat, Car & Tractors

3 x 4.5 m

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63 Reviews
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Seppo Heinonen Seppo Heinonen
5.8 × 6 m
The user did not leave any written comments.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Gabriela Gabriela
20x24 Outdoor Carport
This is a great product except the roof leaks at the seams even though we used the adhesive weather stripping. It took almost a whole day to build and then we found out that one of the boxes was missing with the roof panels. It would have been nice to be notified that the box was sent back by the shipping company do to damage. Other than that the service team was very nice to deal with and I am happy with the overall product. The leaking will need to be addressed.
3 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jeremy Davis Jeremy Davis
Works good!
4 x 8 m
Shed works great for the money. Can be built more permanent or more moveable. No issues!
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Joel Joel
owner
3.6 x 6 m
Instruction were poor, materials were good, roof panels are difficult to install straight because there many and short pieces
7 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
Kelly Kelly
Lasted one month only
3.6 x 6 m
Lasted one month only 1 Lasted one month only 1 Lasted one month only 1 Lasted one month only 1
Not for Canadians. The metal roofing goes in the wrong direction. Yes I removed the snow load regularly. This was from just one storm. Not stable, not strong, not for Canadians.
28 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Julien Julien
Collapsed under the first snowfall
4 x 8 m
Collapsed under the first snowfall  1
Collapsed under the first snowfall. The roof beams bent and the metal sheet sheared right off. Plus, the ridge lines are in the wrong direction to avoid snow buildup.
18 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
John John
Not made for Canadian Winters
3.6 x 6 m
First winter with this unit and roof has buckled under snow load, not a snow load that I would consider untypical for Canada. Price was right, but just can't handle snow loads that we get here in Canada.
4 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
hotrod hotrod
mr
3.6 x 6 m
materials appear to be good quality. The manual is an absolute joke! lack of clear description and instructions
2 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product—we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we will create a ticket to follow up on this issue for you.
rick rick
missing in action
4 x 8 m
never ever received it
1 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
rick rick
missing in action
4 x 8 m
I never received it
1 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.

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