Customer Reviews for VEVOR Handrails for Outdoor Steps, 1-2 Step Stair Hand Rail Kit, Transitional Carbon Steel Railings with Installation Kit, Stair Rails for Seniors, Concrete Steps & Porch & Deck, Black Square Tube

Plastic end caps where all busted up Will not stay in Touched base with customer service and no replacement parts available Said we would be giving a $20 gift card Never received it 🥲

Le faltan piezas

Upon arrival of the package, it was already torn open. Opening the box further, we noticed that the pieces are dented and broken. It's not usable.

I received the handrails but one end was damaged and the caps were smashed inside of it. I did email customer service but had no response. So now water will get into the railings.

These rails are sturdy and look good, but they are far harder to install than other brands. I bought another brand for another set of steps, and those had screws that held the top and middle rail to the posts. There you loosely put the screws in, set the posts, and tighten everything up. For these the top and middle rails are held in by self tapping metal screws. This greatly complicates getting the posts in the right place and getting everything assembled. They do give you all the tools to install, including all the drill drivers for the bolts. That was a nice surprise.

END POLES tops are not bevel toward to the center

Worked very well for my needs

You show the railing on temps and level but when using on the level part of my steps the bottom bar is too short.

... when installed, but a real pain to assemble. Railing uses long connector nuts, a challenge to connect to the opposite side bolt; through bolts with acorn nuts would be way easier for assembly. Instructions are worthless. Railing has drywall screws for fastening to wood where 1/4" bolts would actually hold the railing firmly. Very few 5/6 step iron railings available, but worth the effort to shop around.

Wir waren mit dem Geländer nicht zufrieden. Die vorgebohrten Löcher waren an den Haltestangen in unterschiedlichen Höhen angebracht, sodass die Querstande nicht horizontal ist. Allerdings kam uns der Kundenservice mit einer Gutschrift entgegen.