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VEVOR Professional Ultrasonic Cleaner, 9.5 L Ultrasonic Jewelry Cleaner with Digital Timer & Heater, Stainless Steel Industrial Sonic Cleaner 40kHz for Glasses, Watches, Rings, Small Parts

Customer Reviews for VEVOR Professional Ultrasonic Cleaner, 9.5 L Ultrasonic Jewelry Cleaner with Digital Timer & Heater, Stainless Steel Industrial Sonic Cleaner 40kHz for Glasses, Watches, Rings, Small Parts

10L

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Co*** Co***
Broke
broke in a day
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Patrick Kuepper Patrick Kuepper
Ultraschall Reiniger
Gerät ist für den Preis top ! Kam allerdings komplett verbeult an und die Verpackung war makellos . Das heist das das Gerät so beschädigt verpackt wurde . Qualität geht anders . Es gab ein Angebot von 20 Euro Rückerstattung . Blech ist ziemlich scharfkantig . Sonst funktioniert das Gerät echt gut
1 people found this helpful
Customer Service Reply: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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galop galop
acheteur
pas de service
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
Andrea Andrea
Pulitore ultrasuoni
Pulitore ultrasuoni  3 Pulitore ultrasuoni  3
Arrivato più piccolo che in descrizione.... Aperto contestazione e l'ho poi rivenduto a un amica che lo voleva x gioielli, senza insistere a discutere x renderlo e avuto un rimborso di 12€ Ora ho ordinato quello da 6 litri speriamo sia come descritto...
0 people found this helpful
Customer Service Reply: Ciao! Ci dispiace molto che tu abbia avuto un'esperienza deludente con il nostro servizio post-vendita e assistenza clienti, e prendiamo molto sul serio il tuo feedback. Grazie mille per avercelo segnalato: il tuo contributo è fondamentale per aiutarci a risolvere il problema e a migliorare. Abbiamo notato che il problema da te segnalato è stato risolto tramite e-mail. Siamo lieti che il tuo problema sia stato affrontato tempestivamente. Se hai ulteriori domande, non esitare a contattarci di nuovo.
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fec fec
pietro
pietro 3
ben je viens de le recevoir je l ai pas allumé encore j ai voulu mettre 3L D eau dedans et a 2.5l il deborde sans aucune piece a linterieur !! en fait il fait 2.5 L .5L çà peut être important selon la piece
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes désolés d'apprendre que le produit ne correspond pas à sa description. Nous allons créer un ticket et vous contacter prochainement. Si nous constatons des différences, nous les corrigerons immédiatement. Merci pour votre retour : il nous aide à améliorer votre expérience d'achat ! Nous vous tiendrons informé(e) par e-mail ; merci de consulter votre boîte de réception.
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jubileejerry jubileejerry
owner
owner 3 owner 3 owner 3 owner 3
I purchased the cleaner in Feb. 2024 and used it maybe a dozen times, when it blew a fuse. The fuse was replaced and the switch turned on but the control panel wouldn't function. I wrote to Vevor, because it was out of warranty, and didn't know how to take care of the issue. They had me take the cleaner apart and take a lot of pictures of the inside parts, motherboard, heaters, wire harness, etc. They decided to send me a replacement motherboard at no charge. I changed the part and saw another blown fuse that is soldered into the board . I started looking for a reason for the blown fuses and found a wire that powered the cooling fan had been routed over the sharp edge of a heat sink. The insulation had melted and shorted out the wire. I re-routed the wire and insulated it better, then zip-tied it so it wouldn't do that again. I sent all the information to Vevor with pictures and they said they'd pay me $22.00 for my efforts. The cleaner works now.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
jmt77160 jmt77160
nettoyeur à ultra son
Il m'a lâché d'un coup une fois la garantie fini.Je m'en servais une fois par semaine.J'ai trouvé le fusible en verre grillé,j'en ai commandé plusieurs qui ont subi le même sort,j'en ai déduit qui devait y avoir un court circuit dans l'un des deux vibreurs.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour que vous puissiez suivre ce problème. Notre équipe de support client vous contactera par e-mail et vous fournira des mises à jour jusqu'à ce que le problème soit résolu. Veuillez vérifier rapidement votre boîte de réception pour nos messages.
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Cody Cody
Industrial Mechanic
Price: For a 30L cleaner, the price is outstanding Quality: I went with two starts because the actual build of the machine is substantial for the price paid. However, my unit would cut out intermittently, or not work at all from day one. I took my unit apart and found the internal quality to be sufficient, and the 30L unit does in fact have ten transducers. Features: It has heating elements, and transducers Other Vevor models at this price point have additional options Easy to Use: 5/5 Starts.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Dumitru Dumitru
1.3L does not come with basket.
Be careful, the cleaner doesn't came with basket . Because of this i give only 3 stars. In the questions above they responded that all cleaner versions came with basket. Later in the printed manual of the machine say that all came with basket EXCEPT the 1.3L model.... Really?
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
John John
Mr
The product is great, but I don’t think I your company should take taxes because I have to pay full taxes before I did pick it up! You have changed ne for vat and have to pay almost 30 euros in taxes!!
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.

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