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VEVOR Magnetic Drill, 1450W Motor 2 in Boring Diameter, 2878 lbf Portable Electric Mag Drill Press, with 6 Coring Bits, Variable Speed, Drilling Machine for Metal Surface, Home Improvement Industry

Customer Reviews for VEVOR Magnetic Drill, 1450W Motor 2 in Boring Diameter, 2878 lbf Portable Electric Mag Drill Press, with 6 Coring Bits, Variable Speed, Drilling Machine for Metal Surface, Home Improvement Industry

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Customer Reviews

4 Out of 5
Based on 863 reviews
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863 Reviews
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Mike Hagen Mike Hagen
Person
On the second use, something popped in the drill and it stopped lots of smoke now it’s junk. I’d like some help please.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nathan Childers Nathan Childers
Business owner
The magnet didn’t work out of the box Want multiple videos of it not working countless emails They offered me 40 bucks for a refund They keep saying I have a new one on the way but have still yet to get it The worst customer service I’ve ever dealt with Will never buy anything from Vevor again!!!!!!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Harry43 Harry43
Schrott
Nach nur 2/12 Jahren funktioniert der elektrische Magnet nicht mehr, 20 Euro werden einem angeboten
0 people found this helpful
Customer Service Reply: Hallo, es tut uns sehr leid, dass Sie Probleme mit unserem Produkt hatten. Wir wissen genau, wie frustrierend eine Fehlfunktion während der Nutzung sein kann. Wir möchten das Problem schnell für Sie lösen!
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Matt Matt
Pissed off owner
What an unholy pile of sh!t this thing is. Whatever you do, do not purchase this. It immediately broke. It has no speed control. You can not adjust the speed. It's just 1 million rpm. Instantly dulls any cutting bits. Vevor customer support refuses to repair or return this 100 lb pile of steaming dog crap. It is absolutely useless.
2 people found this helpful
Customer Service Reply: To our respected customer, thank you for your patience and cooperation. We’re fully focused on addressing your issues and are committed to finding a resolution that meets your expectations. Please check your ticket and email periodically to stay informed about the progress. Don’t hesitate to reach out if you need further help or have additional queries.
Matt Matt
Pissed off owner
What an unholy pile of sh!t this thing is. Whatever you do, do not purchase this. It immediately broke It has no speed control. You can not adjust the speed. It's just 1 million rpm. Instantly dulls any cutting bits. Vevor customer support refuses to repair or return this 100 lb pile of steaming dog crap. It is absolutely useless.
1 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation are highly valued. We’re working diligently to handle your concerns and are determined to find a satisfactory solution. Be sure to regularly check your ticket and email for updates on the progress. For any more questions or assistance, feel free to get in touch.
Lou Lou
2
Total JUNK!!!! Motor is weak, it started to smoke after a half hour of use. The variable speed is flicky and hard to control. I wanted a refund. Vevor asked for a video of the motor smoking. The motor is junk, how am I supposed to get a video after the fact? Also, there isn't enough height to get a 3/8" bit in, without having to put 1" of steel under the machine. If I intended this for a one time use tool, it wouldn't of even made it through one use. Spend your money on something better
1 people found this helpful
Customer Service Reply: Dear valued customer, we appreciate your patience and cooperation as we work through your concerns. Our team is actively striving to find a solution that will satisfy you. Keep an eye on your ticket and email for regular updates on how things are progressing. For more help or questions, feel free to contact us anytime.
Goose519 Goose519
Weak magnet.
The magnet is far too weak.
0 people found this helpful
Customer Service Reply: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
Chuck DeLeal Chuck DeLeal
Ranch/Owner
I have tried to submit a review but your system won't accept it.
0 people found this helpful
Customer Service Reply: Dear valued customer, We thank you for your feedback. Apologies for any inconvenience you’ve faced. Our after-sales team is ready to help quickly via our "Contact Us" page online. We appreciate your understanding.
Trent DeRudder Trent DeRudder
Owner
The drill is reasonably priced, and the magnetic seems to be strong. One huge problem is that none of my bits that came with the drill fit inside the arbor. I gave reached out to Vevor, and they are sending me a new arbor. However, I have to disassemble the thing and replace it. Why not exchange the whole unit for a new one? Why do I have to correct your mistake? I'm not to thrilled with this resolution.
1 people found this helpful
Customer Service Reply: Dear valued customer, we trust this message finds you well. Following our recent discussions and the agreement we reached, we’re pleased to confirm that we’ve finished the necessary actions to resolve your concerns. Please accept our sincere apology for any inconvenience or frustration this may have brought—your satisfaction is our priority, and we’re dedicated to making things right.
Kristin Kristin
Disappointed
Never received item, so I have no idea if it’s good!! Got the run-around with the refund…still not sure they have accepted charge back from cc company. Ordered 1/21 told me they shipped it. Kept telling me to wait and wait and then pretended that they shipped it and they didn’t know what happened. Really wish this was a review of the product!
1 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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