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VEVOR 5KW Diesel Air Heater 10L Tank Diesel Heater 12V Diesel Parking Heater Muffler with LCD Thermostat and Remote Control for RV Bus Trailer Motor-home and Boats

Customer Reviews for VEVOR 5KW Diesel Air Heater 10L Tank Diesel Heater 12V Diesel Parking Heater Muffler with LCD Thermostat and Remote Control for RV Bus Trailer Motor-home and Boats

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Customer Reviews

4 Out of 5
Based on 6628 reviews
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6628 Reviews
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Roy Edgar Roy Edgar
Owner
Vertical All in One 8 KW
Vevor 8k bluetooth deisel air heater. Junk. Ran 5 minutes when it first arrived. Went to turn it in again later when it got cold and nothing. Fuel pump won't run. No voltage from the controller. Custimer service chat is a run around to frustrate you into just giving up.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for taking the time to provide feedback. We’re sorry for any inconvenience you’ve experienced. Our after-sales team is available to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.
David David
huh
Never received the unit. Vevor's "shipping company" if that is what you want to call it, delivered it with photos to an address that wasnt mine. Vevor gave me the run around, told me I had to contact their shipping company, which I did. Nothing but more run arounds. I finally challanged the charges on my card.
0 people found this helpful
Customer Service Reply: To our respected customer, thank you for your patience and cooperation. We’re fully focused on addressing your issues and are committed to finding a resolution that meets your expectations. Please check your ticket and email periodically to stay informed about the progress. Don’t hesitate to reach out if you need further help or have additional queries.
Tyler Glasgo Tyler Glasgo
Keeps failing
Bought this and used it about 6 times. It runs for about an hour then shuts off. I’ve had 3 different error codes come up. This thing is junk
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. We apologize for any inconvenience caused. Please visit our "Contact Us" page online for prompt assistance from our after-sales team. We truly appreciate your understanding.
Darcy Darcy
CEO
Vevor is the worst company ever for customer service. No agent will talk to live. Talking with an AI Robot is No Way to provide customer service. My package went back and forth between 5 sorting stations for a week before it was delivered ……. all my information was correct. Again even to ask questions about a product or now to get any sort of after purchase of accessories etc is going to be a night mare Never again Vevor productts.. there are many other companies
1 people found this helpful
Customer Service Reply: Dear valued customer, we appreciate your patience and cooperation as we work through your concerns. Our team is actively striving to find a solution that will satisfy you. Keep an eye on your ticket and email for regular updates on how things are progressing. For more help or questions, feel free to contact us anytime.
Darcy Doyke Darcy Doyke
We’re is my heater … I ordered 2 for 2 different delivery locations
Where is my stuff You’re asking for a review and my heaters haven’t even arrived yet Where is my heater Where are the tracking information
1 people found this helpful
Customer Service Reply: Thank you for your patience and cooperation throughout this process. We are pleased to inform you that we have reached a mutual agreement regarding your recent concern. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive experience with our service.
Mann Mann
Shipping delay
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I ordered on November 26 Shipping with UPS Received on December 09 13 days to deliver it to Ontario GTA area
0 people found this helpful
Customer Service Reply: Hello, there. We are pleased to inform you that we have reached an agreement regarding your recent concern, and the issue has been finally resolved. We sincerely apologize for any inconvenience this situation may have caused you. If you have any further questions or need additional assistance, please do not hesitate to contact us. We value your feedback and appreciate your understanding and patience throughout this process.
gilles gilles
manque les instruction en francais
il n y a pas de livre d utilisation en francais difficile de la faire marcher quand les instruction sont pas en francais pour les personnes qui parle pas englais
0 people found this helpful
Customer Service Reply: Nous sommes vraiment désolés pour la gêne occasionnée. Notre équipe après-vente a traité votre problème de produit. L'ID du ticket e-mail est 1732394227871.
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Steph Steph
Poor customer service
We have tried multiple times to contact the company as have had very poor responses. No contact number to call, only by email. Our unit did not come with the parts mentioned and has been a complete mess trying to get parts needed.
1 people found this helpful

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