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VEVOR 5KW Diesel Air Heater 10L Tank Diesel Heater 12V Diesel Parking Heater Muffler with LCD Thermostat and Remote Control for RV Bus Trailer Motor-home and Boats

Customer Reviews for VEVOR 5KW Diesel Air Heater 10L Tank Diesel Heater 12V Diesel Parking Heater Muffler with LCD Thermostat and Remote Control for RV Bus Trailer Motor-home and Boats

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Benjamin De pablo Benjamin De pablo
Failed components
Separated
Got it working after installation but fuel pump got stuck and is not pumping oil, I removed it cleaned it and ran the prime program but after a day it got stuck again. LCD screen buttons are not working, only works with remote control. Had the same heater for a year in my old camper before with zero issues, but not this time. Not good quality parts.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Eric Eric
Chauffage
Ne fonctionne pas
0 people found this helpful
Customer Service Reply: Cher client, merci de votre retour. Nous sommes sincèrement désolés des difficultés rencontrées avec ce produit. Pour obtenir de l'aide, veuillez consulter notre page « Contactez-nous » en ligne, accessible depuis la barre de navigation inférieure. Pour tout problème non réglé, envoyez-y un ticket. Notre équipe de soutien vous contactera par courriel et vous tiendra au courant jusqu'à sa résolution. Nous vous remercions de votre compréhension.
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Sven a jakobsrn Sven a jakobsrn
8kw???
Leverer ikke 8kw. Max 2kw.
0 people found this helpful
Customer Service Reply: Hej, jeg er ked af at høre, at vores produkt har givet dig problemer – vi forstår fuldt ud, hvor frustrerende en funktionsfejl midt i brug kan være. Vi vil gerne have det løst for dig hurtigt!
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milton reid milton reid
mr
Horizontal All in One
not what was advertised no instructions…………………………………………………………………………………xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! Sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be, please remember that you can contact us via our live chat or our email support. We wanna get this sorted for you fast!
PB PB
Mr
Vertical All in One 8 KW
I use and like Vevor but this heater has problems. First thing it works well and heats well but it stinks. I have another Vevor heater in my caravan and it's terrific no smells at all. I have run it for an hour but the smell just gets stronger. Customer service were very good and told me to pull it apart and see if there's any leaks etc, I found a small bit of cardboard and a dead dried out grasshopper in the outside of the combustion chamber. I thoroughly cleaned it and put it back together but it still is offensive and wont go away. I'll My claim case is closed now and cant be reopened so I'll probably leave this one for spare parts and buy another one from Edisons. Vevor generally is very good but I got a Dud this time.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast!
Surender Surender
Buyer
Not worth it, stopped working after few uses. Had been in storage from long time if they return it. Will be happy to return it
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Brad Brad
Fuel line next to exhaust.
Fuel line is next to the exhaust which is not a good start. It’s wont start after trying everything. We think it just is a bad one
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for informing us of these worries. We’re sorry for the hassle this has brought you. For additional help, go to our "Contact Us" page online, located in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will assist quickly. We appreciate your understanding.
Jason St.Peter Jason St.Peter
Mr
Horrible quality used once and quit working
1 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
Francois Pelletier Francois Pelletier
M
Horizontal All in One 5 KW
Received it in february 2024, try it once at spring, work well.... I taugh. Untill a reopen the container where I store it. The bottom of my container was filled of diesel and after removing the cover I saw that the tank was cracked where the fuel hose is connected. 150$ for a thing that you never get a chance to try in real condition is a bad buying.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for any trouble this has brought you. For further help, visit our online "Contact Us" page, located in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
Michael t Capitan Michael t Capitan
Contractor
Vertical All in One 8 KW
I contacted Yousef from Vevor an has not responded yet an its been 2 months since I asked about the tray on the vevor heater still waiting for a response thanks Mike
0 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.

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