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VEVOR 5KW Diesel Air Heater 10L Tank Diesel Heater 12V Diesel Parking Heater Muffler with LCD Thermostat and Remote Control for RV Bus Trailer Motor-home and Boats

Customer Reviews for VEVOR 5KW Diesel Air Heater 10L Tank Diesel Heater 12V Diesel Parking Heater Muffler with LCD Thermostat and Remote Control for RV Bus Trailer Motor-home and Boats

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Customer Reviews

4 Out of 5
Based on 6629 reviews
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6629 Reviews
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Bob M Bob M
Doesn’t work
Horizontal All in One
The heater didn’t come with power inverter and so I bought one. Hooked it up with inverter it turns on for 5 seconds and shuts down. We also tried 3 different batteries and still did the same thing. This unit is 90.00$ of useless junk.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Pànczér Tamàs Pànczér Tamàs
8595 Kup Fő U 23
Horizontal All in One
A gép rossz nem működik. Nagyon csalódott vagyok.
0 people found this helpful
Customer Service Reply: Megkaptuk a problémával kapcsolatos jegyét. Ügyfélszolgálati csapatunk 24 órán belül válaszol a problémájára, és addig segít, amíg minden igénye megoldódik. Kérjük, figyelje a jegyekre adott válaszokat és az e-mail értesítéseket.
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suckered suckered
Mr.
Totally, completely, thoroughly unworkable. Have fought this since it arrived. I would have paid twice as much for one with adequate instructions and which worked.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Reiner Reiner
Tischler
Was ist los mit Vevor? Vor 2 Monaten habe ich eine baugleiche Dieselheizung über amazon gekauft die gar nicht erst anlief (Fehler 04, Dieselpumpe ohne Funktion). Darauf hin hab ich hier diese Heizung gekauft und die hat jetzt 6 Wochen funktioniert und geht jetzt nach 15 Min. Bettrieb mit Fehler 08 aus! Das ist nicht In Ordnung! Das bin ich auch von Vevor anders gewohnt; die anderen Geräte des Herstellers laufen seit längerem ohne Probleme.
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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José Antonio Alvarez José Antonio Alvarez
Pedí unidad con Bluetooth y me enviaron una sin Bluetooth
Separated 2 KW
Solicité y pagué una unidad con bluetooth, me llegó una sin esa cualidad. Tras contactar para reclamar y ver la cantidad de molestias (fotos, de caja, equipos, albarán, etc) me lo quedé, compré en Aliexpress un display bluetooth y se acabó Vevor.
0 people found this helpful
Customer Service Reply: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Mike Mike
Overall junk
Vertical All in One
This heater ran 2 days and the fan motor locked up. Vevor offered to send a new fan motor, then rescinded that and offered $25 credit for a heater that doesn't even work. Give me a break, waste of $ Bought a different brand on Amazon and it puts out 3x the heat this one did and has lasted a week running non stop at Max output! Save your money and buy something else! Vevor doesn't back their products!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David Thomas David Thomas
Not happy
Separated
I ordered this thing couple weeks ago. I’ve got it installed. It’s not what I ordered. This does not have Bluetooth like my other ones I’ve gotten from you. It has one to six on the settings. My other ones have 1 to 10 on my other settings and I can operate them with my phone and they also turn on and off as needed. This one does not I’m not really happy because I did order a Bluetooth one and this one is not what I ordered.
0 people found this helpful
Customer Service Reply: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to get in touch with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience!
Disappointed Disappointed
Never Arrived
Vertical All in One
Ordered it a month ago and it never arrived. Contacted support twice with no help. Shipping information has had it listed in my city since January 13th but nothing more.
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Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
A de Wit A de Wit
Tank is lek.
Vertical All in One 8 KW
Kachel is netjes geleverd. Nadat ik hem gevuld had met diesel begon hij te lekken. Blijkbaar een lekke tank. Na contact met vevor, hadden ze een nieuwe tank opgestuurd. Deze is nooit aangekomen. Nu zit ik met een defecte kachel. Communicatie met de helpdesk loopt niet lekker, ze reageren niet op mijn mail.
0 people found this helpful
Customer Service Reply: Hallo, het spijt ons te horen dat ons product problemen heeft veroorzaakt. We begrijpen volkomen hoe frustrerend een storing tijdens het gebruik kan zijn. We willen dit zo snel mogelijk voor u oplossen!
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Wölfle Wölfle
Keine Rückgabe möglich
Horizontal All in One 8 KW
Keine Rückgabe möglich. Anfragen drehen sich im Kreis
1 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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