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VEVOR 5KW Diesel Air Heater 10L Tank Diesel Heater 12V Diesel Parking Heater Muffler with LCD Thermostat and Remote Control for RV Bus Trailer Motor-home and Boats

Customer Reviews for VEVOR 5KW Diesel Air Heater 10L Tank Diesel Heater 12V Diesel Parking Heater Muffler with LCD Thermostat and Remote Control for RV Bus Trailer Motor-home and Boats

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4 Out of 5
Based on 6629 reviews
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Vevor diesel heater Vevor diesel heater
Does not work
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Does not work 1
I purchased a Vevor heater, but unfortunately it does not work. After turning it on, the heater shows an E-06 error code and does not start properly. I have checked the power supply, wiring, and fan, but the problem remains. Please advise how this issue can be resolved or let me know about repair, replacement, or refund options.
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
catalin catalin
...
Horizontal All in One 8 KW
... 1
a functionat 2 ore, dupa care a intrat in E-06, Acum incerc sa recuperez banii si sa returnez produsul
0 people found this helpful
Customer Service Reply: Vă mulțumim pentru feedback. Ne pare foarte rău să aflăm despre dificultățile cu care te-ai confruntat cu produsul. Am creat un bilet pentru ca tu să urmărești această problemă. Echipa noastră de asistență pentru clienți vă va contacta prin e-mail și vă va oferi actualizări până când problema este rezolvată. Vă rugăm să verificați prompt căsuța dvs. de e-mail pentru mesajele noastre.
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Jörg Jörg
Herr
Horizontal All in One 8 KW
Herr 1
gefallen hat mir bis jetzt gar nichts, weil das Gerät nicht funktioniert.
0 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Thomas Thomas
Beat up
Vertical All in One 8 KW
Beat up 1
Item arrived with the front handle pushed into the metal casing.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Salles Alain Salles Alain
Endommagé, pas de notice.
Horizontal All in One 8 KW
Endommagé, pas de notice. 1
Bouche d'évacuation arrivée fendue. Pas de notice en français. Je ne sais pas comment m'en servir dans des conditions de sécurité optimales. J'ai des questions... Pouvez-vous m'appeler par tel.
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de soutien à la clientèle prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Shawn Shawn
8 kw heater
Vertical All in One 8 KW
8 kw heater 1 8 kw heater 1
Heater came with a pinched fuel line used parts and the clamp on bottom fuel line was not even tight on line! When I contacted support they told me I had to wait one to two business days which it was on a Saturday plus we have a cold snap here 50 during day freezing at night so no heat in my shop after returning propane heater to use this but now I can’t!
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Tadas Tadas
Did not revieced item
Horizontal All in One
Item was not recieved. Got only a refund. But wasted three weeks of time waiting for item.
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
New to New to
My
Peace of crap
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Keenan Keenan
Mr.
Do not by Vevor products. They do not honor their return policy and products are defective.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Xipi Xipi
Mr
Separated 2 KW
Straight out of the box and it gives error code E-06. I can’t recommend it.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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